Pega - Ssa/lsa

2 months ago


Chennai Tamil Nadu, India Cognizant Full time

**Job Summary**

**Responsibilities**
- Develop and implement solutions using PEGA frameworks to meet business requirements.
- Oversee the design and development of Pega Biz agility 1:1 CX Engagement solutions.
- Provide technical expertise in Pega Contact policy & volume constraints to optimize business processes.
- Implement Pega Next-Best-Action concepts to enhance customer engagement.
- Develop and manage Pega Actions and treatments to ensure effective customer interactions.
- Create and enforce Pega Engagement policies to maintain compliance and quality standards.
- Design and execute Pega Decision strategies to drive business outcomes.
- Integrate Pega Channels to ensure seamless customer experiences across multiple platforms.
- Utilize PEGA Decision Hub to centralize and streamline decision-making processes.
- Collaborate with cross-functional teams to ensure successful project delivery.

**Qualifications**
- Possess a minimum of 6 years of experience in PEGA frameworks.
- Demonstrate expertise in Pega Biz agility 1:1 CX Engagement.
- Have strong knowledge of Pega Contact policy & volume constraints.
- Show proficiency in Pega Platform development.
- Be skilled in Pega AI and Arbitration techniques.
- Have experience with Pega Actions and treatments.
- Be knowledgeable in Pega Engagement policies.
- Demonstrate ability to design Pega Decision strategies.
- Have experience with Pega Channels integration.
- Be proficient in using PEGA Decision Hub.
- Possess domain experience in Aggregate Items For Charging.

**Certifications Required**

Certified Pega Senior System Architect (CPSSA) Pega Certified Decisioning Consultant (PCDC)


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