Customer Care Executive

2 weeks ago


Mohali, India Chandigarh University Full time

**We are hiring Outbound Calling Executive for the Role of Admission Counselor for our Call Center Unit ( BPO Industry Experience is a Must
- 1 to 3 Years
- Domestic/International) Fixed Day Shift with Sunday Holiday.**

No of Opening - 22 (Male/Female)

Venue
- CU Premises, A1 Block, Gharuan.

Contact Person
- Riya Sharma ( 8699692878)

**(Call timings
- 10 AM to 5 PM ONLY)**

**Roles and Responsibilities**
- Counselors should be very clear about the pitching and they have to focus on the content of delivery.
- Responsible for calling to generate leads & admission conversion.
- Responsible for calling and taking appointments from schools/college/ institutions.
- Converting leads into successful admissions.

1. Effective and Timely Follow-ups.

2. Handle Different students' inquiries.

3. Make calls, follow ups & ownership

4. Always Maintain Good Telephone Etiquette.

5. Punctuality.

6. Respond to Students inquiries proactively.

7. Provide product and information to students.

8. Route calls to appropriate resources in case of escalation.
- Comfortable in making outbound calls (100 Calls & Above per day)
- Joiners within 15-30 Days Preferred
- Any Graduate
- 7 Days Training Provided

**Salary - **18k to 25k in hand + Free Transportation

**Timings - **9:30 A.M to 5:30 P.M
- 8699692878.

Regards

Riya Sharma

HR Executive

Chandigarh University

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 8699692878



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