Customer Care Executive
3 months ago
**Job Title**: Customer Care Executive (Front Desk)
**Location**: Riverdale Aerovista, Sales Office, Adjoining Aerocity, Near Dyalpura, Mohali, 140603.
**Job Type**: Full-time
**Job Summary**:
As a Customer Care Executive with front desk responsibilities, you will be the first point of contact for visitors and customers. Your primary objective is to ensure a welcoming and efficient experience for all individuals interacting with the organization. In addition to managing the front desk, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent customer service.
**Key Responsibilities**:
- Front Desk Management
- Customer Interaction
- Appointment Scheduling
**Requirements**:
- Proven experience in a customer service or front desk role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using office equipment and computer software.
- Ability to remain calm and composed in high-pressure situations.
- A customer-centric attitude with a commitment to delivering exceptional service.
**Education and Experience**:
- High school diploma or equivalent; additional education or certification in customer service is a plus.
- Previous experience in a similar role is preferred.
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
Schedule:
- Day shift
- Morning shift
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Mohali, Punjab (required)
Ability to Relocate:
- Mohali, Punjab: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9988249788
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