Customer Support Associate
3 months ago
**Responsibilities**:
- **Issue Resolution**: Resolve customer issues promptly and effectively, ensuring a high level of satisfaction.
- **Product Knowledge**: Maintain a deep understanding of our products and services to provide accurate information and support.
- **Feedback Collection**: Gather customer feedback and report common issues to help improve our products and services.
- **Documentation**: Maintain accurate records of customer interactions and transactions in our CRM system.
- **Team Collaboration**: Work closely with other team members to share insights and improve the overall customer experience.
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
Application Deadline: 20/09/2024
Expected Start Date: 13/09/2024
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