Front Desk Receptionist
3 weeks ago
**Job Summary**:
**Key Responsibilities**:
- **Reception Duties**:
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward phone calls, taking messages as necessary.
- Provide information to callers and visitors, or direct them to the appropriate department.
- **Administrative Support**:
- Perform general office duties such as filing, scanning, and copying documents.
- Manage and maintain appointment schedules for executives and conference rooms.
- Handle incoming and outgoing mail and deliveries.
- **Customer Service**:
- Address and resolve visitor and caller inquiries or concerns in a courteous manner.
- Assist guests and clients with general requests and direct them to relevant staff.
- **Office Management**:
- Maintain the cleanliness and organization of the reception area.
- Order and manage office supplies inventory.
- Coordinate with facility management for office repairs and maintenance.
- **Data Entry and Documentation**:
- Update and maintain contact databases and records.
- Prepare and distribute internal communications and documents.
- **Compliance and Confidentiality**:
- Ensure adherence to company policies and procedures.
- Maintain confidentiality of sensitive information and records.
**Qualifications**:
- **Education**: High school diploma or equivalent; additional qualifications in Office Administration are a plus.
- **Experience**: Previous experience as a receptionist or in a customer service role is preferred.
- **Skills**:
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to handle sensitive information with discretion.
**Job Types**: Full-time, Permanent
Pay: ₹8,524.21 - ₹24,292.35 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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