Client Servicing Associate
3 weeks ago
Client Services Responsibilities:
- Regularly meet with clients to present strategies, project deliverables, reports, and future plans.
- Proficiently understand client requirements and effectively relay them to the content, design, and development teams.
- Ensure the delivery of high-quality results in line with client expectations.
- Act as the primary point of contact for a select group of clients, managing all client communications.
- Take full ownership of end-to-end delivery for your designated client accounts.
- Generate weekly and monthly reports for each client account.
- Cultivate strong relationships with clients, industry peers, and internal stakeholders.
- Contribute to account development and client retention efforts.
Client Services Requirements:
- Bachelors degree is must, prefferable from Business background.
- A minimum of 1 year of experience, preferably in the digital marketing or creative industries.
- Exceptional communication skills, both written and verbal.
- A keen eye for design and the ability to provide guidance and feedback to designers.
- Excellent analytical skills.
- Prior experience in an agency setting is preferred.
- The ability to collaborate effectively across all organizational levels and functions.
- A strong focus on client service.
- Demonstrated proficiency in all Microsoft Office programs.
**Job Types**: Full-time, Permanent
**Salary**: ₹33,000.00 - ₹45,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Digital Marketing: 1 year (required)
- Account management: 1 year (preferred)
- Client Servicing: 1 year (required)
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