Client Services Associate
1 month ago
❖ SALES:
- Serve as a brand ambassador, effectively promoting Physique 57 India's premier products and
services to prospective clients.
- Engage proactively with potential clients, understanding their fitness aspirations, and
recommending tailored membership options.
- Conduct comprehensive sales consultations, providing detailed insights into our offerings, and
addressing client inquiries professionally.
- Maintain meticulous and up-to-date records of sales activities, including leads, prospects, and
conversions.
- Consistently meet or exceed sales targets, actively contributing to the overall revenue growth of
the organization.
- Continuously update product knowledge and stay informed about industry trends to deliver
unparalleled service to clients.
❖ CLIENT SERVICING:
- Provide exceptional customerservice, ensuring an outstanding experience for all clients.
- Assist clients with inquiries, promptly resolve concerns, and offer expert guidance on class
schedules, membership details, and studio amenities.
- Cultivate and nurture client relationships, fostering long-term loyalty through personalized
interactions and attentive consideration of individual needs.
- Actively listen to client feedback, promptly address concerns, and provide valuable insights to the
management team for ongoing improvement.
- Maintain accurate client records and databases, demonstrating meticulous attention to detail and
maintaining utmost confidentiality.
- Collaborate seamlessly with other team members to ensure smooth operations and consistently
deliver high-quality service.
❖ STUDIO OPERATIONS:
- Work closely with the studio team to maintain an inviting and impeccably organized environment
for clients.
- Assist in essential administrative tasks such as class check-ins, membership renewals, and seamless
processing of payments.
- Uphold Physique 57 India's stringent cleanliness standards, ensuring the studio maintains an
impeccable appearance at all times.
- Support the successful implementation of promotional activities and events, fostering client
engagement and enhancing retention.
**Job Types**: Full-time, Permanent
**Salary**: ₹260,000.00 - ₹350,000.00 per year
**Experience**:
- total work: 2 years (required)
Ability to Commute:
- Bangalore, Karnataka (preferred)
Ability to Relocate:
- Bangalore, Karnataka: Relocate before starting work (preferred)
**Speak with the employer**
+91 8369058199
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