Service Desk

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

**Role: IT Service Desk Support** **Location: Bangalore** **Experience: 6 months to 2 years** **Notice Period: Immediate Joiners** **Responsibilities**: - Provide Service Desk Voice Support to end-users for IT-related queries. - Manage IT Service Desk operations, troubleshoot issues, and escalate as required. - Maintain SLAs and deliver exceptional...

**Job Title -Service Desk Executive** **Exp-6 months-3 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

Role : Japanese IT Service Desk Experience : Min 2 years of experience into Japanese IT Service Desk Location : Bangalore Salary : Up to 7.5 LPA Education : Graduation Notice : immediate to 15 Days Language : English and Japanese Mandatory Shift : Night Shift Pay: Up to ₹750,000.00 per year **Benefits**: - Provident Fund Shift: - Night...

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

ork experience : 5 - 7 yrs Shift : 24/7 Shift Work Location : Bangalore Ecity ( Work from Office ) No of position : 10 **Job Description: Global IT Service Desk Engineer** **Key Responsibilities**: - Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. - Perform troubleshooting using diagnostic...

Role : Japanese Service Desk Experience : Min 1 year of experience as Japanese Service Desk Location : Bangalore Salary : 9 LPA Certification : JLPT3/JLPT2 Skill : Troubleshooting, Configuration, Outlook, SLA, Ticket Education : Graduation Notice : Immediate **Education**: - Bachelor's (preferred) **Experience**: - Japanese Technical support: 1...

**Job Information**: Industry **IT Services** *** Province **Karnataka** *** City **Bangalore North** *** Postal Code **560001** *** Country **India** *** - We have openings for Service Desk Support with one of our MNC Client. Please find the details below. Loc: - Bangalore- NP: - Immediate to 30days- Exp: - 2-6years JD: 1. Good Communication...

Location: - Bangalore - Karnataka, India - EOIZ Industrial Area - Job Family: - Engineering - Worker Type Reference: - Expat - Permanent - Pay Rate Type: - Salary - JOB ID: - R-38959-2024 **Description & Requirements**: Service Desk Executive ( 4 years Experience) What to expect - Good communication and writing skills. - Hands-on experience with all...

**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...

Acts as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

We are looking for a Portuguese Language Expert for one of our clients. Mandatory Skill - B2/B1/ BA/Adv. Diploma in Portuguese + Graduate. Job Type - Permanent Job Location - Work at the office (Bangalore) Mandatory Experience - Portuguese language with IT Service Desk Expert - 1 years-2 years Total Experience - 2-6 Years Notice - Immediate/7...

**Urgent requirement** **Front Desk Executive**: - Location - Bangalore - Minimum Experience - 2-3 yrs - Preference - Hospital or Hospitality Background - Qualification - Bachelors in Hotel Management, BSc Tourism and Hospitality, Diploma in Hotel or Hospitality Management, BA, BCom - Well-versed in speaking Kanada and Hindi - Good Communication Skills -...

**Job Title**: Service Desk **Location**: Bangalore **Language Requirement**: Proficiency in English (Read + Write + Speak) mandatory **Overview**: As a Service Desk Specialist, you will play a crucial role in ensuring the efficient functioning of our customer service operations. Your responsibilities will revolve around accurate recording, tracking, and...

**Job Title**: Front Desk Executive **Location**: Bangalore **Work Mode**: Permanent, Work from Office (WFO) **Experience**: 1+ Years **Languages Required**: Hindi, English, and Tamil **Roles and Responsibilities**: - Greet and assist visitors with a professional demeanor. - Answer and manage phone calls, directing them appropriately. - Handle visitor...

Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

**Job Title**: Front Desk Executive **Location**: Bangalore **Work Mode**: Permanent, Work from Office (WFO) **Experience**: 1-3 Years **Languages Required**: Hindi, English, and Tamil **Roles and Responsibilities**: - Greet and assist visitors with a professional demeanor. - Answer and manage phone calls, directing them appropriately. - Handle visitor...