Service Desk

**Job Title -Service Desk Executive** **Exp-6 months-3 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

Job Details Requirement Type Permanent Job Title Service Desk Engineer Job Level Middle Management Job Description Service Desk Engineer No. of Openings 2 Job Domain IT Experience - Minimum - Maximum Desk Engineer Expected Date Of Joining 2023-10-03 Joining Time 15 Days Salary 36000 Work Locations Mumbai City Required skills Service...

Job Details Requirement Type Permanent Job Title Service Desk Engineer Job Level Middle Management Job Description Service Desk Engineer No. of Openings 2 Job Domain IT Experience - Minimum - Maximum Desk Engineer Expected Date Of Joining 2023-10-03 Joining Time 15 Days Salary 36000 Work Locations Mumbai City Required skills Service Desk...

Role : Japanese Service Desk Experience : Min 1 year of experience as Japanese Service Desk Location : Bangalore Salary : 9 LPA Certification : JLPT3/JLPT2 Skill : Troubleshooting, Configuration, Outlook, SLA, Ticket Education : Graduation Notice : Immediate **Education**: - Bachelor's (preferred) **Experience**: - Japanese Technical support: 1...

**Job Information**: Industry **IT Services** *** Province **Karnataka** *** City **Bangalore North** *** Postal Code **560001** *** Country **India** *** - We have openings for Service Desk Support with one of our MNC Client. Please find the details below. Loc: - Bangalore- NP: - Immediate to 30days- Exp: - 2-6years JD: 1. Good Communication...

Location: - Bangalore - Karnataka, India - EOIZ Industrial Area - Job Family: - Engineering - Worker Type Reference: - Expat - Permanent - Pay Rate Type: - Salary - JOB ID: - R-38959-2024 **Description & Requirements**: Service Desk Executive ( 4 years Experience) What to expect - Good communication and writing skills. - Hands-on experience with all...

ork experience : 5 - 7 yrs Shift : 24/7 Shift Work Location : Bangalore Ecity ( Work from Office ) No of position : 10 **Job Description: Global IT Service Desk Engineer** **Key Responsibilities**: - Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. - Perform troubleshooting using diagnostic...

**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

Acts as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...

Essential Duties and Responsibilities:Provide end user support via phone, email, and chat to support business users get back to functioning smoothly Utilize Service Desk software to log, maintain and close tickets as requiredTechnical understanding and ability to resolve issues with laptop / desktop / Citrix end user platformsTechnical understanding and...

**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

**Job Title**: Service Desk **Location**: Bangalore **Language Requirement**: Proficiency in English (Read + Write + Speak) mandatory **Overview**: As a Service Desk Specialist, you will play a crucial role in ensuring the efficient functioning of our customer service operations. Your responsibilities will revolve around accurate recording, tracking, and...

Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

**Urgent requirement** **Front Desk Executive**: - Location - Bangalore - Minimum Experience - 2-3 yrs - Preference - Hospital or Hospitality Background - Qualification - Bachelors in Hotel Management, BSc Tourism and Hospitality, Diploma in Hotel or Hospitality Management, BA, BCom - Well-versed in speaking Kanada and Hindi - Good Communication Skills -...

Technical Support Associate (International Voice Process)* Must have fluent communication skills Eligibility Criteria: Any graduate with minimum 1 year of experience in Technical support voice process (service desk) Min 1 yr of Exp in International/Domestic both - upto 4 Lpa + Allowance (night shifts) + Incentives Min 2 yr of Exp in International only -...

Responsibilities - Day to day as an executive and tier 1 support - Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs,...

**Job Title**: Front Desk Executive **Location**: Bangalore **Work Mode**: Permanent, Work from Office (WFO) **Experience**: 1+ Years **Languages Required**: Hindi, English, and Tamil **Roles and Responsibilities**: - Greet and assist visitors with a professional demeanor. - Answer and manage phone calls, directing them appropriately. - Handle visitor...