Sales and Customer Service Representative

4 weeks ago


Surat, India Sarvada Jewels Full time

Sarvada Jewels is a fast-growing, fine jewelry e-commerce brand, based in Surat - The Diamond Capital of The World, with customers all over the World and complete in-house process from cutting and polishing of diamonds to manufacturing of fine jewellery. We specialize in creating one-of-a-kind, bespoke diamond and sapphire engagement rings, with a custom design process, meticulously handcrafted by experienced craftsmen.

We are looking for an experienced sales and design consultant who can help our clients with designing their bespoke jewellery and selecting the perfect diamonds/sapphires.
A jewellery consultant would be required to guide clients with the entire journey from the custom designing process, selection of diamonds/sapphires as well as placing the order and resolving any queries they may have.

Profile and job description:

- Contacting all incoming leads and understanding their requirements, sending detailed estimates and other information as required.
- Assist in placing the order and providing updates as and when required.
- Overall, provide excellent customer service.
- Excellent communication skills and proficiency in verbal and written English + 1 other language, preferably Hindi. Exceptional verbal and written skills required.
- Previous experience in a sales/customer service role, preferably in jewellery retail.
- Knowledge of diamonds/sapphires (preferred but not essential).
- Willingness to learn and engage with clients with a consultative approach.
- An entrepreneurial spirit, attention to detail and an amicable personality.
- Remuneration will be at par with the best in industry standards, with great opportunities for career growth. Opportunity to work with a fast-growing, e-commerce company with a vibrant and rewarding work culture and enriching on-the-job training.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹34,000.00 per month

**Benefits**:

- Internet reimbursement

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

COVID-19 considerations:
Compulsory to wear a mask, all commons areas cleaned and sanitized.



  • Surat, India Refrens Internet Private Limited Full time

    As a Customer Service/Sales Representative, your primary responsibility is to provide excellent customer service and generate sales revenue for the company. You will be responsible for handling customer inquiries and complaints, resolving issues, and upselling products or services to customers. **What you'll do**: - Resolving customer complaints and...


  • Surat, India Trueline Solution Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. **Customer Service Representative Responsibilities**: - Maintaining a positive,...


  • Surat, India Yantra Design Full time

    Position Overview: As a Telesales Executive, your primary responsibility is to generate sales and increase revenue by effectively selling products or services over the telephone. You will be responsible for contacting potential customers, building rapport, and persuading them to make a purchase or take the desired action. This role requires excellent...


  • Surat, Gujarat, India Refrens Internet Private Limited Full time

    As a Customer Service/Sales Representative, your primary responsibility is to provide excellent customer service and generate sales revenue for the company. You will be responsible for handling customer inquiries and complaints, resolving issues, and upselling products or services to customers. **Responsibilities**: - Resolving customer complaints and...


  • Surat, India Astha Technology Solutions Pvt Ltd Full time

    We are looking for an experienced and reliable **Female **Customer Service Representative (CSR) who is enthusiastic and passionate about connecting with and handling customers - an individual who loves communicating with customers and solving their concerns. We are looking for someone who takes pride in delivering optimum customer satisfaction at all times....


  • Surat, India Astha Technology Solution Pvt Ltd Full time

    We are looking for an experienced and reliable Customer Service Representative (CSR) who is enthusiastic and passionate about connecting with and handling customers - an individual who loves communicating with customers and solving their concerns. We are looking for someone who takes pride in delivering optimum customer satisfaction at all times. You may...


  • Surat, India Astha Technology Solutions Pvt Ltd Full time

    We are looking for an experienced and reliable **Female **Customer Service Representative (CSR) who is enthusiastic and passionate about connecting with and handling customers - an individual who loves communicating with customers and solving their concerns. We are looking for someone who takes pride in delivering optimum customer satisfaction at all times....


  • Surat, India Shree Sati Online Pvt Ltd. Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are...

  • Sales Representative

    3 weeks ago


    Varachha, Surat, Gujarat, India VARDHAN SALES Full time

    Builds business by identifying and selling prospects. - Maintaining relationships with clients to fully understand their needs - Leads generation, Receiving, handling and converting Meetings. - Contact Meetings Planner by mail, telephone, customer outings and site inspections - Assist in the preparation and monitoring of sales, department and budgetary...


  • Surat, India Yantra Design Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Udhana, Surat, Gujarat, India TIRUPATI SALES CORPORATION Full time

    **EDUCATION :B.TECH ELECTRICAL ,DIPLOMA ELECTRICAL** **SOLAR PRODUCT KNOWLEDGE** **Develop the market & Generate leads and convert into opportunities.** **Calling to prospect clients for scheduling personal meeting.** **Meeting with clients on field.** **Maintain Good relation with purchasers and solve queries of orders.** **Business opportunities...


  • Surat, Gujarat, India Refrens Internet Private Limited Full time

    Are you a people person with a passion for helping others and a knack for closing deals? Then we want to hear from you! We're looking for a dynamic and results-oriented Customer Service /Sales Representative to join our team and help us create an unforgettable customer experience. **In this role, you'll be responsible for**: - Providing excellent customer...


  • Surat, Gujarat, India Acce Global Software Pvt. Ltd Full time

    **CUSTOMER SERVICE REPRESENTATIVE** **Objectives of this role** - Identify and address customer needs, with a goal of total satisfaction. - Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers. - Meet customer-service department sales targets, generating leads when...


  • Surat, Gujarat, India Complete job Full time

    Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per...


  • Surat, Gujarat, India Complete job Full time

    Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per...


  • Surat, India Shott Amusement Pvt Ltd Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Surat Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO 07:30 PM & 12...


  • Surat, India Triedge Solution Full time

    Position **:Customer Service Representative** Salary : 10000 - 15000 Monthly Location :Surat Job Role: Service the customers Solve the queries **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Paid time off Schedule: - Day shift Supplemental pay types: - Overtime pay Ability to commute/relocate: -...


  • Surat, India Astha Technology Solution Pvt Ltd Full time

    We are looking for an experienced and reliable **Female **Customer Service Representative (CSR) who is enthusiastic and passionate about connecting with and handling customers - an individual who loves communicating with customers and solving their concerns. We are looking for someone who takes pride in delivering optimum customer satisfaction at all times....


  • Katargam, Surat, Gujarat, India Astha Technology Solutions Pvt Ltd Full time

    **Job description** We are looking for an experienced and reliableCustomer Service Representative (CSR) who is enthusiastic and passionate about connecting with and handling customers - an individual who loves communicating with customers and solving their concerns. We are looking for someone who takes pride in delivering optimum customer satisfaction at...


  • Katargam, Surat, Gujarat, India Bullionknot Full time

    **WE ARE HIRING ONLY SURAT BASED AND ONLY FEMALE CANDIDATES** We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, representing our brand and ensuring that every interaction is positive and memorable. **Responsibilities**: -...