Tally Support Executive

3 months ago


Santacruz East Mumbai Maharashtra, India Software at Work India Pvt. Ltd Full time

**What will you do?**:
1. Provide exceptional customer support and assistance to users of our Tally software, resolving issues and answering queries promptly and effectively.

2. Utilize your deep knowledge of Tally to guide customers through software functionalities, troubleshoot technical problems, and ensure smooth software operations.

3. Demonstrate excellent communication skills in order to explain complex accounting concepts and software features to users with varying levels of expertise.

4. Collaborate with cross-functional teams to identify and escalate software bugs, suggesting improvements and enhancements to our development team for a seamless user experience.

5. Stay up-to-date with the latest software updates, new features, and industry best practices to provide accurate and up-to-date information to our customers.

6. Leverage your problem-solving abilities to identify and address customer pain points, working closely with them to find suitable solutions and improve their overall experience.

7. Assist in training and onboarding new customers, ensuring they are equipped with the necessary knowledge and skills to effectively use our Tally software.

**Requisite**:

- Graduate/Any Diploma or Postgraduate (B.Com. Preferred)
- Good Communication, Presentation & Interpersonal Skills
- Must speak well in English.
- Proficient in using Microsoft Office.
- Passion for the SaaS industry and its best practices
- Strong desire to learn, along with professional drive.

**Job Location**:Magnum Opus, 4th Floor, Shanti Nagar, Vakola, Santacruz East, Mumbai, Maharashtra 400055.

**Working Days **:Monday to Friday (10:00 a.m. to 6:00 p.m.); Saturday (10.00 am to 1.30 pm)

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Santacruz East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you aware that this isnt a core accounts role but rather a customer support role ? If you are, are you willing to work in customer support ?

**Experience**:

- using the tally software: 1 year (preferred)

**Location**:

- Santacruz East, Mumbai, Maharashtra (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person



  • Santacruz East, Mumbai, Maharashtra, India Software at Work India Pvt. Ltd Full time

    **What will you do?** 1. Provide exceptional customer support and assistance to users of our Tally software, resolving issues and answering queries promptly and effectively. 2. Utilize your deep knowledge of Tally to guide customers through software functionalities, troubleshoot technical problems, and ensure smooth software operations. 3. Demonstrate...


  • Santacruz East, Mumbai, Maharashtra, India Software at Work India Pvt. Ltd Full time

    1. Provide exceptional customer support and assistance to users of our Tally software, resolving issues and answering queries promptly and effectively. 2. Utilize your deep knowledge of Tally to guide customers through software functionalities, troubleshoot technical problems, and ensure smooth software operations. 3. Demonstrate excellent communication...


  • Santacruz, Mumbai, Maharashtra, India Software at Work India Pvt. Ltd Full time

    About SAW India: are on the verge of high rates of tech adaptation due to the availability of affordable SAAS / business software. We are looking to induct young leaders who can run business-like independent entrepreneurs and offer value to customers. We have always focused on providing off-the-shelf software solutions that are designed specifically...

  • Tally Support

    6 months ago


    Mumbai, Maharashtra, India Botree Software International Pvt Ltd Full time

    **Responsibilities** - Provide technical support to customers. - Assist customers in troubleshooting Tally software & integration issues - Understand customer's requirements and provide timely and accurate solutions - Document and maintain customer interactions and technical solutions - Collaborate with the development team to escalate and resolve complex...


  • Prabhadevi, Mumbai, Maharashtra, India vighneshwar airconditioning pvt ltd Full time

    **Job description** **Role & responsibilities** **Responsibilities** - Provide technical support to customers. - Assist customers in troubleshooting Tally software & integration issues - Understand customer's requirements and provide timely and accurate solutions - Document and maintain customer interactions and technical solutions - Collaborate with the...

  • Support Executive

    5 months ago


    Andheri, Mumbai, Maharashtra, India AntraWeb Technology Full time

    _**Only Male **_ - **Graduation Completed & Tally Knowledge **_ **Application Must be from Mumbai only** **Age 20-26 Exp - 0-2yr** Troubleshoot Tally Issues: Resolve problems or issues that users encounter with Tally software. Provide Tally Training: Offer training sessions on how to use and implement Tally software effectively. Remote Support: Assist...


  • Bhandup, Mumbai, Maharashtra, India SunTim Solutions Full time

    Designation/Title: Tally Support Executive Key responsibilities : - Understanding the query of customer. - Ability to interpret the problem and get the solution. - Providing technical support to customer query onsite as well as on remote basis as required. - Documentation as per company standard. - Reports to be generated as per standard. Job...


  • Mumbai, India Software at Work India Pvt. Ltd Full time

    **About SAW India**: - Affordable to buy and maintain year-on-year. - Easy to use and implement. - Rapidly deployable and yet customizable as needs change. **Position:Tally Support/Sales Executive **(Full Time / Part Time) 1. Provide exceptional customer support and assistance to users of our Tally software, resolving issues and answering queries promptly...


  • Mumbai, India SunTim Softwares Full time

    Tally Support Executive Designation/Title : Tally Support Executive Job Location : Near Bhandup Railway Station Key responsibilities: - Understanding the query of customer. - Ability to interpret the problem and get the solution. - Providing technical support to customer query onsite as well as on remote basis as required. Job Specification: Years of...

  • Customer Support

    1 day ago


    Andheri, Mumbai, Maharashtra, India Antraweb Technologies PVT. LTD Full time

    Graduation Must be completed Must completed Tally & have Tally Knowledge Good Communication (Hindi/English) Location: - Andheri E **Training will be provided by seniors** A **Customer Support - Tally **provides technical support to clients using Tally ERP software. The role involves installing and configuring the software, resolving issues, offering...


  • Andheri East, Mumbai, Maharashtra, India Antraweb technology Full time

    **Graduation Must be completed** **Age 21-25** **Location - Andheri E** Wanted to start career in Tally, best place to start, get deep knowledge in tally by solving tally technical problems, Co-ordinate with clients & Customers, Work on Tally projects **Job Types**: Full-time, Fresher Pay: ₹13,600.00 - ₹16,000.00 per month **Benefits**: - Cell...

  • Inside Sales Executive

    5 months ago


    Mumbai, Maharashtra, India Tally Solutions Full time

    **Function/Group**: - TallyCapital **Experience**: - 2-4 Years **Location**: - India **About Tally** The pioneers of software product industry in India, we are a technology and innovation led company simplifying the lives of small and medium businesses over the last three decades. With our cutting-edge technology, we have had the privilege to reach...


  • Mumbai, India Antraweb technology Full time

    **Roles & Responsibility**: - Installation of Tally Software - Solving Tally Problem - Tally Software Training and Implementation - Solving the Customer's Tally problem from back office by Telephonic or Remote Access - Solving Customer's Tally Problem by visiting at customer's place. - **(Age: 20 to 25)**_ - Good Command in Tally and Excel **Job Types**:...


  • Thane District, Maharashtra, India Rajlaxmi Solutions Pvt. Ltd Full time

    **Roles & Responsibility**: - Installation of Tally Software - Solving Tally Problem - Tally Software Training and Implementation - Solving the Customer's Tally problem from back office by Telephonic or Remote Access - Solving Customer's Tally Problem by visiting at customer's place. - Good Command in Tally and Excel **Required skills**: - Minimum 1 year...


  • Andheri, Mumbai, Maharashtra, India antraweb technologies Full time

    **Graduation must be completed** **Freshers are welcome Age - 21-26yr** **exp 0-2year** **Location - Andheri E** - **Client Support**: Provide on-site assistance and troubleshooting for Tally software issues. - **Installation & Configuration**: Set up Tally software for new clients and configure it according to their needs. - **Training**: Train clients...


  • Mumbai, Maharashtra, India Tresbien HR Staffing Full time

    Greetings from Tresbien HR! Urgently required Accounts Executive for a Pvt Ltd Co. Exp - 2-3 Years Location - Malad, Mumbai (Near Chincholi Bunder) Co - Alco Beverages (Distributor Co) **Job Description**: - Handling financial transactions including purchase orders, accounting of sales, tracking payments and maintaining cash flow; Tally ERP is must....

  • Tally - Fresher

    6 days ago


    Andheri, Mumbai, Maharashtra, India Antraweb Technologies PVT. LTD Full time

    **Graduation Must be completed** **Age - 20-24 yr** **Tally Must be completed should have basic knowledge as well** For freshers looking to gain deep knowledge in Tally software and build a career as a Tally Support Executive, come here to start **All Training will be provided by seniors** **Job Types**: Full-time, Fresher Pay: ₹13,000.00 -...


  • Andheri East, Mumbai, Maharashtra, India Car Concept Design Full time

    Position Summary: Key Responsibilities: 1. Accounting and Financial Management: - Maintain accurate financial records using Tally software. - Manage accounts payable/receivable and reconciliation of ledgers. - Prepare invoices, vouchers, and financial reports as required. 2. Operational Support: - Assist in day-to-day business operations, including...


  • Mumbai, India AntraWeb Technology Full time

    **Freshers are Welcome** **Tally Must be completed** Installation of Tally Software Solving Tally Problem Tally Software Training and Implementation Solving the Customer's Tally problem from back office by Telephonic or Remote Access Solving Customer's Tally Problem by visiting at customer's place. **Salary**: ₹13,600.00 - ₹17,000.00 per...

  • Tally Support

    5 months ago


    Mumbai Central, Mumbai, Maharashtra, India Birla Workforce and Technologies Full time

    ducational Qualification: Graduate from B.Com & BAF Good knowledge of Accounts is an added Advantage Knowledge of Taxation (TDS, GST, Payroll) preferred Prior experience in Tally/software implementation will be an added advantage Good Communication & Presentation skills Strong Career Growth Possibilities Fresher & Experienced can apply. Job...