Customer Service Officer

2 weeks ago


Delhi, India Unilever Full time

We are looking to hire a Customer Service Officer in Unilever.

Here is how your day at Unilever would look like:

- Achieve sales targets through personal selling (visiting market) and driving the distribution system.
- Managing the distributor system in terms of both front-end and back-end infrastructure.
- Systematically analyse, extract and use MIS reports to identify possible gaps and opportunities to improve execution and performance in your respective geography.
- Negotiate with distributors and develop his people on managing customers to obtain more business.
- Cultivate and leverage relationships with trade to strengthen our market position. Further, use the same the generate and provide market feedback and reports to the branch office.
- Analyse how to improve the competitive position in the market through improved customer service.
- Monitor systematically the performance of the distributor and distributor's sales team and take corrective action (infrastructure gaps).

Key Skills & Requirement:

- Required a Minimum Fulltime Graduation
- Minimum 2 years of Experience in Channel Sales.
- Excellent in ROI Calculations & RS Distribution Management
- Should be well-versed with RS appointment & Sales Planning
- Conducting promotional activities & execution
- Knowledge of MS-Office particularly Excel
- Decent Communication in English and Local language is desired

LI-Remote



  • Delhi, Delhi, India Sacred sourcing solutions Pvt Ltd Full time

    Office Assistant / Administrator - Data Analysis - Computer & MS-office conversant must. - Customer communication ( E-mail/ phone call) - Connect with office staff - Preference Science graduate with chemistry - 1-2 year preferred but can give a chance to fresher - Female is preferred. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,215.66 -...


  • New Delhi, India SSS Placement Consultants & Event Management Full time

    Job profile: - Customer Services Officer Good Communication Skills Good Experience in Mailing and Calls Experience: - 2 to 3 years Salary: - 18 to 25k Location: - Mayapuri Chowk **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly...


  • New Delhi, India Primark Group Full time

    **We are hiring for Customer Coordinator** **Position: Office Coordinator** **Qualification: Graduate** **Location: Lajpat Nagar** **Experience: 0- 2yrs** **Skills**: **Gender: Male** **Language : Bengali, Hindi, English** **Computer Knowledge: MS Excel, Word.** **Age: with in 35yrs** **Industry : Tour & Travels** **Salary**: ₹15,000.00 -...


  • Delhi, Delhi, India AdLogiQ Digital Private Limited Full time

    **Roles & Responsibilities**: - Client Servicing: Interacting with clients from Transport / logistics segment and servicing them for their day to day requirements. - Operations: Managing operations related activities, stock management and coordinating with team internally. - Business Acumen and Customer Retention. - Develop strong strategic relationship...


  • Delhi, Delhi, India Aotsum Infotech Pvt. Ltd. Full time

    We are hiring for a Customer service support Experience: - 1-3 years Location: - Lajpat Nagar, New Delhi-110024 - Good communication skills - Having experience in customer handling face to face and over the call - Having working experience with clothing brand or any brand **Education**: - Bachelor's (preferred) **Experience**: - total work: 2 years...


  • Dwarka, Delhi, Delhi, India IDDS GROUP Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the standardized level of service maintained for...


  • Delhi, India Get Slim Full time

    1.Overseeing the customer service process. 2. Resolving customer complaints brought to your attention. 2. Resolve their Complaints By Support And Services, 3. Handling All Calls, Respond Them, 4. Resolve The Issue And Also Assure Customer Satisfaction. 5.Monitoring the work of individual representatives and of the team. 6.Conducting quality assurance...


  • New Delhi, India British Council Full time

    Customer Service and Sales officer **Date**:25-Jan-2023 **Location**: New Delhi, South Asia, IN **Company**:British Council The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform...


  • New Delhi, India AdLogiQ Digital Private Limited Full time

    **Roles & Responsibilities**: - Client Servicing: Interacting with clients from Transport / logistics segment and servicing them for their day to day requirements. - Operations: Managing operations related activities, stock management and coordinating with team internally. - Business Acumen and Customer Retention. - Develop strong strategic relationship...

  • Customer Service

    2 weeks ago


    Delhi, Delhi, India Straumann Full time

    KEY RESPONSIBILITIES:Provide daily customer service supportAnswers telephone promptly to handle customer queries and take product orders and provide written communicationsMail response to all stake holders within 24hours.Undertake accurate entry of customer order data to SAP through Service provider / FinanceProvide accurate product information to...

  • Customer Service

    2 weeks ago


    Delhi, India Straumann Full time

    KEY RESPONSIBILITIES:Provide daily customer service supportAnswers telephone promptly to handle customer queries and take product orders and provide written communicationsMail response to all stake holders within 24hours.Undertake accurate entry of customer order data to SAP through Service provider / FinanceProvide accurate product information to...


  • new delhi, India Jobsdeed Information Technology and Services Full time

    Category: BPO / OTHER - JOBS Job Description: Hiring for Customer Service Executive /Back office process Work from opportunity with International Backend process (later moving to office)Language Skiils- B2 English Skills. Excellent written communication 24*7 Process 5 days working Rotational shifts and rotational office Along with this we are also hiring...


  • New Delhi, India Jobsdeed Information Technology and Services Full time

    Category: BPO / OTHER - JOBSJob Description:Hiring for Customer Service Executive /Back office processWork from opportunity with International Backend process (later moving to office)Language Skiils- B2 English Skills.Excellent written communication24*7 Process5 days workingRotational shifts and rotational office Along with this we are also hiring for:1....


  • Delhi, India Clinikally Digital Health Pvt Ltd Full time

    To generate leads, call on received inquiries and convince prospects to visit the clinic. - To get new clients and convince them to visit for doctor's consultation - To communicate with clients & educate them about current offers & best solutions available for them - Follow up with previously contacted clients for visit plans **Requirements**: - Good...

  • Customer Care Officer

    22 hours ago


    Delhi, Delhi, India CallHealth Services Private Limited Full time

    **Job Title**: Customer Care Officer **Company Overview**: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. **Job Summary**:As a Customer Care Officer, you will be a...


  • Delhi, Delhi, India OneViewHR Full time

    Tele Calling Customer Service Executive Good English Communication is a MUST HAVE. 1-2 years experience in Tele Calling MS Office experience Good Sales Attitude Work from Office Monday to Saturday Office in Connaught Place Delhi Expected Start Date: 04/03/2024 **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹30,000.00 per...


  • Delhi, India Stratsmith Private Limited Full time

    **Position Title**: Customer Service Specialist - Spanish Language **Location**: South Delhi **Work Days**: 6 days a week The Customer Service Specialist will interact with the company’s customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service. **Job...


  • Delhi, India Fujiyama power systems pvt.ltd Full time

    Profile: Customer Service Coordinator Exp: 2-3years Location: New Delhi Kirti nagar Job Role: 2. Should have Ms Office Knowledge 3. Well versed with google sheets and excel and should have strong Communication. 4.Strong Followups **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift -...


  • delhi, India Live Connections Full time

    Designation : Quality Analyst (BPO)Location :HyderabadWorking Days - 5 DaysWorking Hours - 1:00AM to 10:00AMExp :: 3yrs into customer service(International) and 2yrs QA experience is mustWork timing: 1am to 10amProcess:: Voice/ Non- Voice/ Chat/ EmailWork from officeCTC: 4.5lpa to 5lpaNP: Immediate joinerRole & responsibilities :Conduct regular evaluations...


  • Delhi, India Defence Bakery Full time

    **The proficiency and ability to speak in English and Hindi with fluency is must**_ - **Education Qualification**:_ Graduates (Highly preferable) XIIth (mandatory) - **Experience**:_ 6months - 2 years - **Skills**:_ - Inbound and Outbound calls (for coordination), handling customer queries, coordination, proficiency in MS Office, pleasant and good...