Guest Service Associate

6 months ago

Bengaluru Karnataka, India Marriott International, Inc Full time

**Job Number** 23210293

**Job Category** Rooms & Guest Services Operations

**Location** JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Associate

    6 days ago

    Bengaluru, Karnataka, India Meraqui Ventures Pvt Ltd Full time

    **Job Role: Guest Service Associate** **Location: Bangalore Airport** **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling...

  • Guest Service Associate

    1 month ago

    Bengaluru, Karnataka, India Meraqui Ventures Pvt Ltd Full time

    **Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...

  • Guest Service Associate

    3 weeks ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information**Guest Service Associate - Food and Beverage Service **Job Number**24190136 **Job Category**Food and Beverage & Culinary **Location**Four Points by Sheraton Bengaluru Whitefield, 43/3 Whitefield Main Road, Bengaluru, Karnataka, India, 560066 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs...

  • Guest Service Associate

    6 months ago

    Bengaluru, India spiderfocus solutions Full time

    **JOB TITLE: Guest Relation Associate** **Job Location: Silverwood Regency Apartments Kasavanahalli, Sarjapur Main Rd, Bengaluru, Karnataka 560035** **Educational Qualification: - Any Graduates** **Experience: 1 to 3 years** **Note - Should Have Experience in Guest Relations and Guest Service.** **Guest Relations Executive responsibilities are**: 1....

  • Guest Services Associate

    3 weeks ago

    Bengaluru, India Avolta Full time

    Company OverviewAvolta AG is a leading travel retail and travel food & beverage company that aims to revolutionize the travel experience. With a diverse workforce representing over 150 nationalities, we are committed to delivering solid execution and creating value for all stakeholders. We operate in 75 countries and 1,200 locations, serving millions of...

  • Guest Service Associate

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 23223848 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate

    7 months ago

    Bengaluru, Karnataka, India Hilton Full time

    Guest Service Associate (Housekeeping) A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you...

  • Guest Service Associate

    1 month ago

    Bengaluru, Karnataka, India Amadora Gourmet Ice Cream Full time

    **Job Title**: Guest Service Associate **Location**: Bengaluru and Chennai **About Us**: Amadora Ice Cream is a premium artisan ice cream brand rapidly expanding across India. With 6 stores in Bengaluru, 4 stores in Chennai, and upcoming new stores in **Gujarat** and **Telangana**, we are committed to delivering the best quality products and exceptional...

  • Guest Service Associate

    3 weeks ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24187708 **Job Category**Housekeeping & Laundry **Location**Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India, 560066 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24083671 **Job Category** Housekeeping & Laundry **Location** Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart...

  • Guest Service Associate

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24046580 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate

    2 months ago

    Mysuru, Karnataka, India CGH Earth Full time

    **About Us**: Welcome to Wild Walk by CGH, a stunning new property nestled in the picturesque region of Coorg, often called the "Scotland of India." Surrounded by lush coffee plantations and the majestic Western Ghats, our sanctuary is dedicated to immersive outdoor experiences and celebrating the rich biodiversity of the area. We invite passionate...

  • Guest Service Associate

    6 months ago

    Bengaluru, Karnataka, India The Lalit Ashok Bangalore Full time

    Ensure guest satisfaction and delight by delivering high quality services Ensure to follow all the Food and Service policies and standard operating procedures Carries out effective service by ensuring guests are greeted and seated, food orders are processed accurately, and payment methods are handled accurately. Prompt and courteous delivery of all orders,...

  • Guest Service Associate

    5 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24075349 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods, breaking...

  • Guest Service Associate

    3 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24154302 **Job Category** Housekeeping & Laundry **Location** Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a...

  • Guest Services Associate

    3 weeks ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24187720 **Job Category**Rooms & Guest Services Operations **Location**Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India, 560066 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Associate

    5 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24088797 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Associate

    4 weeks ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24160054 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Services Associate

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24100360 **Job Category** Rooms & Guest Services Operations **Location** Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...

  • Guest Service Associate

    5 months ago

    Bengaluru, Karnataka, India Goldfinch Hotel Bangalore Full time

    Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...