Guest Service Associate
2 months ago
**About Us**: Welcome to Wild Walk by CGH, a stunning new property nestled in the picturesque region of Coorg, often called the "Scotland of India." Surrounded by lush coffee plantations and the majestic Western Ghats, our sanctuary is dedicated to immersive outdoor experiences and celebrating the rich biodiversity of the area. We invite passionate individuals to join our team and contribute to creating unforgettable moments for our guests.
**Position Overview**: As a Food and Beverage - Guest Service Associate (GSA), you will play a vital role in delivering exceptional dining experiences that reflect our commitment to nature and sustainability. You will be the face of our culinary offerings, engaging with guests to ensure their satisfaction while showcasing the beauty of our surroundings through thoughtfully curated food and beverage experiences.
**Key Responsibilities**:
- **Guest Engagement**: Welcome and greet guests with warmth and enthusiasm, ensuring a memorable first impression.
- **Menu Knowledge**: Familiarize yourself with our menu offerings, including locally sourced ingredients and signature dishes, to provide knowledgeable recommendations.
- **Service Excellence**: Deliver impeccable service in a variety of dining settings, from al fresco meals under the stars to intimate indoor dining experiences.
- **Outdoor Experiences**: Participate in organizing and executing nature-based dining events and activities, enhancing the guest experience with your creativity and passion for nature.
- **Collaboration**: Work closely with the culinary team to ensure smooth operations and a seamless dining experience for guests.
- **Feedback Loop**: Collect and relay guest feedback to improve service quality and guest satisfaction continuously.
**Qualifications**:
- Prior experience in a similar role in the hospitality industry is preferred.
- Passion for food, beverages, and nature; knowledge of local cuisine is a plus.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a customer-centric approach.
- Ability to work in a dynamic, fast-paced environment.
- Willingness to learn and adapt to new experiences and challenges.
**Why Join Us?**
- **Nature-Centric Work Environment**: Work amidst breathtaking landscapes and a vibrant ecosystem that inspires creativity and passion.
- **Professional Growth**: Be part of an innovative team dedicated to sustainability and excellence in hospitality.
- **Unique Experiences**: Engage with guests from around the world, sharing the beauty of Coorg and its culinary heritage.
- Wild Walk by CGH is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._
**Job Type**: Contractual / Temporary
Contract length: 12 months
Pay: ₹14,000.00 - ₹18,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9366619320
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