Customer Support Executive

**Customer Support Executive Job Description** A customer support executive (CSE) is a person responsible for assisting customers over the phone with technical support and service issues. **Job Brief**: **Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer...

Key Responsibilities: - Troubleshoot technical issues related to SQL Server and Crystal Reports, guiding customers through problem resolution. - Provide product information and assist customers in using our software solutions effectively. - Document customer interactions and maintain detailed records of issues and resolutions in our support system. -...

Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining product features, or guiding customers through processes. - Resolving customer complaints brought to your attention. - Possessing excellent product knowledge to enhance customer support. - Must be...

**Summary of the position**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management...

**Summary**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Provide...

**More Than Just a Paycheck: Our Extensive Benefits**: **Your **Foundation**: 12 Paid Leaves + 12 Holidays Get Recharged and Celebrate Festivals with your loved ones. Birthday & Anniversary Leaves Time off to celebrate your special days with your family. Annual Compensation Review Your financial growth is also our priority. **Level **Up**: Monthly...

We are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 9 AM to 6 PM, ensuring that our customers receive timely support during their preferred...

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...

As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...

As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...

**Full job description** Experience: 1-2 years in customer support or a similar role. **Customer Interaction**: - Address customer complaints and provide appropriate solutions within the designated timelines. - Follow up to ensure resolution and maintain high levels of customer satisfaction. **Documentation**: - Document and summarize customer...

**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 390+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages...

**Job Title**: Customer Support Executive **Location**: Surat **Education Requirement**: Bachelor’s Degree **Salary Range**: ₹25,001 to ₹30,000 per month **Experience Required**: 2-3 Years **Gender Preference**: Female As a **Customer Support Executive**, you will be responsible for providing excellent customer service and ensuring customer...

A customer support executive supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: Maintaining a positive, empathetic,...

THE POSITION Position Title: Customer Service Executive - Air Conditions Based at: Surat Reports to: Manager Members Reporting: Technician Role Work directly with customers to Provide assistance, resolve complaints, answer questions, and process orders. Coordinate with in house sales team for customers calls/queries. **Responsibilities**: - Answering...

Experience : Fresher to 6 month Only **Female** preferred. Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints -...

**Key Responsibilities**: **Customer Assistance**: Provide accurate information about product features, functionalities, and services. Ensure high levels of customer satisfaction by resolving concerns effectively. **Issue Resolution**: Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient...

customer support executive who knows arabic very well. Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication. **Technical Support Responsibilities**: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing...

Strong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous customer support experience is a plus. Positive attitude and...