Customer Service Executive
8 months ago
**Roles & Responsibilities**
- Quotations, Booking, Shipment Planning & Liaising / update of shipments to Customers - Air & Sea Imports/Exports
- Handling documentation for all custom clearance.
- Sending Pre alerts to customers
- Co-ordinating with overseas agents, local carriers, vendors - CFS/CHA & Shipping Line
- Interdepartmental coordination with Pricing desk, Documentation Desk, Accounts Desk for billing & payment releases to vendors.
- Timely DO & BL release
- Updating Import / Export Job Data in our inhouse software & maintaining Daily Status Report for customers, CFS & Third-Party Movement
- Job Closing & Handover to Accounts
**Minimum Qualifications and Experience**
- Work Experience: Min 3-4 years
- Minimum Graduate
**Language and IT Proficiency**
- MS office (Word & Excel)
- Language Proficiency - English, Marathi and Hindi
**Skills**
- Prioritization and organizing
- Communication skills
- Problem-solving
- Adaptability
- Team Player
**Salary**: As per the industry and company norms
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