Customer Service

4 months ago


CBD Belapur Navi Mumbai Maharashtra, India Bharat logistic solutions pvt ltd Full time

**Customer Service
- Sr Executive/ Asst Manager/ Manager
- Sea Export**
- **Plan & monitor the shipment(s) at every stage.**:

- **Booking with carriers/ liners**:

- **Discuss with Pricing/sales team & take control of shipment from the planning stage.**:

- **Developing knowledge about job requirements / procedures.**:

- **Plan the Operations / Documentation / Carrier requirements.**:

- **Transshipment follow-up of connections - updates to be done prior to connections.**:

- **Follow-up & adhere to SQI standards.**:

- **Serve as first point of contact in all communications concerning customer / job.**:

- **Follow-up customer dues & ensure we deal with only approved customers for Credit.**:

- **Update all reports - SQI, DSR, Weekly, Transshipment reports promptly.**:

- **Handled Export Shipments mostly.**:

- **Freight Forwarding/ Shipping line/CHA experience is add an advantage.**

**Requirements**:
Ø Graduate with 2-7 years of experience in freight forwarding with sea freight exposure

Ø Possess excellent communication and interpersonal skills.

Ø Well-versed with Incoterms like -FOB/ Ex-works.

Ø Proficient in MS Office & ability to work independently.

Ø **Team handling experience will be adding an advantage.**

**Job Location**:

- CBD- Belapur, Navi Mumbai**

**Salary**: Up to ₹900,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person



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