Customer Support Executive

6 months ago


Chandigarh Chandigarh, India InfluxService Full time

**Customer Service Executive (US Shift)**
- **Freshers -1+ year **_
- **Location : Mohali **_

**Roles & Responsibilities:

- **
- Regularly review customer feedback and take measures to improve customer service.
- Inform customers on the steps to follow to exploit services of the company.
- Job Brief
- Handle customer’s problems, enquires, and complaints in a professional and timely manner.
- Recognize and refer potential complaints that require support from supervisors.
- Ensure that customer queries are addressed in a timely and accurate manner.
- Regularly update customer database with accurate information

**Skills Required**:

- Strong verbal and written communication skills
- Any Graduate with Good communication & Excellent English Fluency.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Monday to Friday
- Night shift
- US shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Mohali, Punjab (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 9878166270



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