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Guest Relationship Executive

1 month ago

Gurugram Haryana, India Grow4sure consulting pvt ltd Full time

**Summary**:
We're seeking energetic and customer-focused individuals to join our team at Cosmic Kitchen (Chokola). As a member of our cafe staff, you'll play a crucial role in providing exceptional service to our patrons and maintaining a welcoming atmosphere.

**Responsibilities**:

- Greet customers warmly and assist them with menu selections and orders.
- Prepare and serve a variety of beverages, including coffee, tea, and specialty drinks.
- Handle cash transactions and operate the POS system accurately and efficiently.
- Ensure cleanliness and organization in the cafe, including dining areas, counters, and restrooms.
- Restock supplies, ingredients, and utensils as needed to support smooth operations.
- Maintain knowledge of menu items, ingredients, and allergens to address customer inquiries.
- Follow food safety and hygiene regulations, including proper storage and handling of food and beverages.
- Collaborate with team members to maintain a positive and productive work environment.

**Qualifications**:

- Previous experience in a customer service or hospitality role is preferred but not required.
- Friendly and outgoing personality with excellent communication skills.
- Ability to work efficiently in a fast-paced environment and adapt to changing priorities.
- Basic math skills and attention to detail in handling cash transactions.
- Availability to work flexible hours, including evenings, weekends, and holidays.

**Why Join Us**:

- Opportunity to work in a fun and dynamic environment with a passion for hospitality.
- Competitive wages and potential for tips.
- Training and development opportunities to enhance your skills and knowledge.
- Supportive and inclusive workplace culture where everyone is valued and respected.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8287413765