Guest Relations Executive
4 weeks ago
**Zivaya is a leading chain of spas and wellness centers across India. At our location in Gurgaon, we are looking for someone to be responsible for guest engagement, loyalty, and added business at the spa outlet.**
**You can visit our website for more information - WWW.ZIVAYAWELLNESS.COM**
**Roles and responsibilities:
- **
Need a go-getter and someone who can absolutely help with walk-ins.
Proactiveness and a sense of ownership are preferred.
Visit the lobby & reception area & interact with guests
**Greeting guests and members in a professional and welcoming manner**
Handling all customer enquiries and bookings in an accurate and efficient manner
Follow-up with member package
**Maintaining a good relationship with members and guests**
**Ensuring smooth running of operations**
**Help in maintaining cleanliness**
**Facilitating monthly sales report and provide clerical support to the team**
**Active involvement in Center & Marketing activities**
Mature, customer-oriented, self-motivated and independent
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Language**:
- English (required)
**Location**:
- Gurgaon, Haryana (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
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