Customer Service Executive-credit Card Inbound

6 days ago


Noida Uttar Pradesh, India IDFC FIRST Bank Full time

**Role/ Job Title**: Customer Service Executive
- Credit Cards Inbound

**Business**: COO Functions

**Function/ Department**: 'Customer Experience

**Place of Work**: Customer Delight Center

**Roles & Responsibilities**:
Maintaining Service Quality

Maintaining Average Handling Time

Maintaining First Contact Resolution

Maintaining TAT for all customer requests

Channel Migration to alternate channels

Driving NPS through positive customer experience

Upselling of identified products for revenue generation

Adherence to the weekly schedule (Roster) published including shifts 24*7

**Secondary Responsibilities**:
Drive all the initiatives in the Customer contact center

**Key Success Metrics**:
SQ scores, NPS Scores, AHT, FCR, Sales and Adherence to schedule.

**Education Qualification**:
**Graduation**: Any Graduation

**Experience**:
0 to 2 years of relevant experience in Customer Service



  • Noida, Uttar Pradesh, India IDFC FIRST Bank Full time

    **Role/ Job Title**: Customer Service Executive - Credit Cards Inbound **Business**: COO Functions **Function/ Department**: 'Customer Experience **Place of Work**: Customer Delight Center **Roles & Responsibilities**: Maintaining Service Quality Maintaining Average Handling Time Maintaining First Contact Resolution Maintaining TAT for all customer...


  • Noida, Uttar Pradesh, India Alpha Delving Full time

    Job Description: Credit Card Sales Executive **Position**: Credit Card Sales Executive **Location**: Noida Sec-63 **Salary**: ₹8,000 - ₹12,000 per month **Work Schedule**: 6 days working, rotational week off **Key Responsibilities**: - Promote and sell credit card products to prospective customers. - Identify customer needs and recommend suitable...


  • Noida, Uttar Pradesh, India Mywish Marketplaces Pvt Ltd Full time

    ARO should be responsible for driving sales by developing communications with the validated Should provide the product knowledge to customers and resolving their queries over calls and mails. Should become link in between networked financial institutions and customers and help customers in getting their queries resolved on time by them. Able to...


  • Noida, Uttar Pradesh, India Kotak Mahindra Bank Limited Full time

    Job OverviewAbout UsKotak Mahindra Bank Limited is a leading private sector bank in India, dedicated to delivering exceptional customer experiences. We are seeking a highly motivated and skilled individual to join our team as an Inbound Credit Card KYC Specialist.Job DescriptionThe successful candidate will be responsible for verifying customer details and...


  • Noida Sector 16, Noida, Uttar Pradesh, India Credit Ruloans Pvt Ltd Full time

    **SBI Bank Credit Card Sales Telecaller** **Contact Hr Prince - (Seven Two One Seven Six Two Five Four Six One)** **Adress - B41, Sector 2 Noida** **Key Responsibilities**: - Make outbound calls to prospective customers with the goal of selling SBI Bank credit cards. - Provide information about different types of SBI Bank credit cards, their benefits,...

  • CEC Verifier

    3 days ago


    Noida, Uttar Pradesh, India Kotak Mahindra Bank Limited Full time

    Job DescriptionAbout the RoleThe Customer Experience Center (CEC) is responsible for providing exceptional customer service and support to our clients. As a CEC Verifier - Inbound Credit Card Expert, you will play a crucial role in ensuring that customers have a seamless experience when interacting with our bank.Key ResponsibilitiesVerify customer details...


  • Noida, Uttar Pradesh, India Kotak Mahindra Bank Limited Full time

    **Job Description**Kotak Mahindra Bank Limited is seeking a skilled Manager to join our Credit Card Operations team. As a Manager, you will be responsible for managing a team of 15-18 officers handling inbound calls in Credit Cards.The ideal candidate will have a minimum of 5 to 6 years of relevant experience in servicing financial products and at least one...

  • Credit Card Sales

    7 days ago


    Noida, India Netambit ValueFirst Services Private Limited Full time

    Urgent hiring for **Credit Card Sales Executive **profile for **Noida** location. Please find the job details as below: - Company name: Netambit Value First service pvt ltd Profile :Credit Card Sales Executive Experience :1+Years Salary budget: Up to 3.00 LPA Working days : Monday to Saturday Industry: Banking / NBFC sales / BFSI Office location:...


  • Noida, Uttar Pradesh, India Emoro.in Full time

    Contact Hr Prince - **72-ONE7-62-54-6ONE** **Job Description**: **1. Customer Outreach**: - Make outbound calls to prospective customers to introduce loan products and services offered by the company. - Contact existing customers to discuss new loan offers, refinancing options, or other financial services. Credit Card: **Job Description**: **1. Customer...


  • Noida, Uttar Pradesh, India Emoro.in Full time

    Contact Hr Prince - **72-ONE7-62-54-6ONE** **Loan: Only For Girls** **Job Description**: **1. Customer Outreach**: - Make outbound calls to prospective customers to introduce loan products and services offered by the company. - Contact existing customers to discuss new loan offers, refinancing options, or other financial services. Credit Card: **Job...

  • Telesales Executive

    5 days ago


    Noida, Uttar Pradesh, India Phoenix Consultancy Full time

    **Designation: Tele sales Executive (Credit Card)** **Salary**: Up to 15k + Incentive Qualification: Graduate **Location: Noida** Experience: Minimum 6 months of experience and freshers also welcome. Thanks & Regards, Priyadharshini 8778079112 Pay: ₹15,000.00 per month Schedule: - Day shift - Monday to Friday Supplemental pay types: -...


  • Andhra Pradesh, India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Credit Cards-Credit Cards Sales - Sales Officer-Branch **Office Location**: Rajam Rajam (Branch) **Position description**: Credit Cards-Credit Cards Sales - Sales Officer - Branch **Primary Responsibilities**: - Credit card sales, VYMO calling and conversion on various databases, Cross-sell of income...

  • Cec Officer

    3 weeks ago


    Noida, Uttar Pradesh, India Kotak Mahindra Full time

    Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager **Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert the opportunities for cross selling...


  • Noida, Uttar Pradesh, India Net Ambit Full time

    Position - Team Leader Experience: 3+ years in Credit Card Sales Location: Noida Process: HDFC Credit Card Working Days: 6 days (Mon - Sat) Job Profile: A Team Leader in Inside Sales for HDFC Credit Card process is responsible for managing and leading a team of sales representatives to achieve sales targets and objectives. The role involves overseeing...

  • Cec Officer

    3 weeks ago


    Noida, Uttar Pradesh, India Kotak Mahindra Full time

    Job Role: - To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert the opportunities for cross selling (banking product) on customer's call - Responsible for quality communication and customer servicing within laid down productivity and...


  • Noida, Uttar Pradesh, India Kotak Mahindra Bank Limited Full time

    About the Role:We are looking for a seasoned Customer Experience Manager to join our team and drive business success through excellent customer service. As a Customer Experience Manager, you will be responsible for leading a team of customer service representatives, developing quality standards, and analyzing performance metrics to optimize business...


  • Noida, India Binary Clues Pvt. Ltd. Full time

    Job Description: - Share the USP of the Credit Cards in an attractive manner. - Should be responsible for selling the credit cards to the targeted audience by using direct marketing tactics. - Conduct market research to identify selling possibilities and evaluate customer needs and suggest the best product. - Actively seek out new sales opportunities...


  • Vizianagaram, Andhra Pradesh, India SBI CARDS Full time

    Required for sbi credit card sales executive **Salary**: Up to ₹30,000.00 per month **Benefits**: - Provident Fund Day range: - Weekend availability Shift: - Day shift Supplemental pay types: - Performance bonus Travel requirement: - No travel Work Location: In person **Speak with the employer** +91 7075538341


  • Noida, Uttar Pradesh, India Vighnaharta Screening Pvt. Ltd. Full time

    We are Hiring for the Inbound customer service Industries : BPO Role : CCE **Salary**: 9K-13K+incentive Job Timing : 9Am-12Pm Experience : Fresher Gender : Male & Female Job Location: Noida Contact Person (8076160396) Puja Hr **Job Types**: Full-time, Permanent Pay: ₹9,000.00 - ₹13,000.00 per month **Benefits**: - Paid sick...


  • Noida, India Net Ambit Full time

    Urgent Hiring for Credit card sales Process.Process - Inside sales Process.Location -Noida Sector 5Exp -Minimum 6 month Role & responsibilities 1. To Sale Credit card 2. Should be responsible for achieving monthly target 3 Maintain an accurate record of all calls made and received. 4 Should be comfortable with making calls. Immediate joined peffer. can...