Client Servicing Executive

3 weeks ago


Nashik, India Paradigm Consultancies Full time

**WE ARE HIRING**

**Job designation:

- ** Client Servicing Executive:Travel

**Job location:

- **Nashik, Maharashtra

**Salary:

- **15,000-25,000 Per Month

**Experience:

- **
- 1-2 years of experience in a client-facing role.
- Freshers can apply.

**Education:

- **
- Bachelor's degree in Business, Marketing, or a related field.

**Skillset:

- **
- **Good communication skills**:

- **Proficiency with MS Office**

**ONLY FEMALES ARE REQUIRED**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Languages:

- English, Hindi and Marathi**

**Profile Introduction:

- **
- We are seeking a Client Servicing Executive to join our team. As a vital link between our clients and our organization, you'll play a crucial role in ensuring client satisfaction and building lasting relationships.

**Responsibilities**:

- Act as the primary point of contact for clients, understanding their needs and ensuring prompt and effective resolution of inquiries.
- Build and maintain strong client relationships through regular communication and engagement.
- Collaborate with internal teams to ensure timely and accurate delivery of products/services.
- Identify opportunities for upselling or cross-selling additional services to existing clients.
- Gather client feedback and communicate insights to relevant departments for continuous improvement.
- Manage client accounts, including contract renewals and negotiations.
- Monitor client satisfaction levels and address any issues or concerns promptly.
- Provide clients with regular updates on the status of projects or services.
- Stay informed about industry trends and competitor activities to better serve clients.

**Requirements**:

- Exceptional communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Ability to build and maintain positive relationships with clients.
- Results-oriented with a focus on client satisfaction and retention.
- Bachelor's degree in Business, Marketing, or a related field.
- Familiarity with CRM software and customer support systems.
- High level of organizational and multitasking skills.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 07028283439



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