SAP Cs

2 weeks ago


India Response Informatics Full time

Must have minimum 7 years of experience in SAP Customer Service as an expert SME in CS processes with atleast 2 full cycle implementations and possessing
- Must have hands on knowledge to configure & implement Customer Service solutions
- Extensive knowledge of Repair processing, Service Notifications, Service Orders, Equipment Master & Serial numbers, Service products, procurement for service, Billing including resource related billing
- Required working knowledge in technical functions such as batch jobs, queue monitoring, security, debugging SAP and custom programs, data loads, familiar with SD/CS table-field etc.,
- Should have good experience in SAP SD, logistics execution and must have good knowledge in areas including sales master data, sales order processing, delivery & billing, pricing, plant & material determination, account determination, rebate processing, output control, etc. Familiar with Shipment and shipment processing & 3PL interfacing
- Thorough knowledge in EDI messaging example 940, 945, 846, etc. & IDOC processing
- Ability to understand and execute integration testing with 3PL and other Vendor systems
- Prepare Functional specification, Conduct Unit testing, integration testing & assist UATs & resolve issues & bug fixes.


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