Process Owner and Process Chain

3 weeks ago


Bengaluru, India Bosch Group Full time

Company Description

Bosch global software PVT Ltd (BGSW), is a 100% owned subsidiary of Robert Bosch GmbH, one of the world’s leading global supplier of technology and services, offering end to end engineering, IT and Business solutions.

With over 20500 associates, RBEI is the largest software development center of Bosch outside Germany, indicating we are the Technology Powerhouse of Bosch in India. We have a global footprint with presence in US, Europe and the Asia Pacific region. RBEI is ISO 9001:2015, ISO/IEC 20000-1:2011, ISO 27001 certified, appraised at CMMI-SVC-L3 as per version 1.3, with seven state-of-the-art facilities spread across Bangalore and Coimbatore in India, Ho Chi Minh City in Vietnam, Guadalajara in Mexico and Poland.

**Job Description**:

- Process Governance and Integration of RBEI business Processes ("SAP PEI") for FICO processes
- Responsible for definition and Optimizing RBEI FICO processes. Main Focus area will be controlling processes
- Proposes and develops business processes to achieve continuous improvement
- Develops acceptance/functions test and aligns it with process chain testing along with Business teams
- Ensuring compliance of RBEI business processes to central governance standards, via respective RBEI Process Managers
- Focus on performance and customer acceptance of the entire process chain
- Ensuring compliance of RBEI business processes to central governance standards, via respective RBEI Process Managers
- Responsible for the assigned BR (Business Requirement) in the Agile process (from cradle to grave according to SCRUM / KANBAN Rules)
- Responsible to coordinate with the PM for process approvals and the BR development
- Creates the BR and details the standardization of business processes based on respective PM, PCR and Process Board decisions
- Participate in decisions regarding changes within the process chain(s), challenging PM decisions if necessary and escalating for final decisions
- Involvement in initiatives, workshops, sessions, meetings, and projects that involve their process area by supplying information when issues arise
- Responsible for overall coordination of BR development in the respective area including data in all supporting tools (e.g. T&R, HP ALM)
- Representation in Process Board meetings, gathering information on Business Strategies, etc., and aligning with the fellow PCRs
- Responsible for the alignment / interface between process areas within and between process chains, evaluating impacts and interdependencies
- Identifies valid benchmarks against which effectiveness and efficiency of the process chain is regularly measured to ensure excellence.
- Participate in decisions regarding changes within the process chain(s), challenging PM decisions if necessary and escalating for final decisions
- Involvement in initiatives, workshops, sessions, meetings, and projects that involve their process chain supplying information with process teams when issues arise
- Responsible for overall coordination of BR development in the respective area including data in all supporting tools (e.g. T&R, HP ALM)

**Qualifications**:

- Education: Degree
- Experience: from 10 to 12 years of experience in service Industry and on process governance
- Result oriented, pro activity, change management, team work, negotiation skills, leadership & conflict management"

Additional Information
**Scope of work**
- Direct responsibility - Receive directives from Process Board
- Direct responsibility - Receive directives from Process Chain Responsible for Process Governance and realization of requirements
- Direct responsibility : Lead for process optimization drive
- Supporting responsibility - work with central governance functions and RBEI Process Teams
- Supporting responsibility - work closely with Process Managers from central functions and coordinate with development teams for realization



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