Travel Executive

6 months ago


Baner Pune Maharashtra, India TourHawker Full time

As a Travel Executive, you'll play a pivotal role in ensuring seamless travel experiences for clients. Your primary responsibilities include coordinating travel arrangements, managing bookings, and providing exceptional customer service. You'll be the point of contact for clients, assisting them with itinerary planning, ticketing, accommodation bookings, and other travel-related services. Your keen attention to detail, excellent organizational skills, and strong communication abilities will be essential in delivering personalized travel solutions tailored to each client's needs. Additionally, staying updated on industry trends, travel regulations, and destination information will enable you to offer valuable insights and recommendations to enhance the overall travel experience. Collaboration with travel agencies, airlines, hotels, and other service providers will be crucial in negotiating rates and securing the best deals for clients. Your dedication to ensuring client satisfaction and your passion for travel will drive you to exceed expectations and create unforgettable travel experiences.

**Key Responsibilities**:

- Coordinate travel arrangements, including flights, accommodations, transportation, and activities.
- Provide personalized travel recommendations and itineraries based on client preferences and budget.
- Manage booking requests, confirmations, and changes efficiently and accurately.
- Act as the main point of contact for clients, addressing inquiries and resolving issues promptly and professionally.
- Stay updated on travel industry trends, regulations, and destination information.
- Build and maintain strong relationships with travel agencies, airlines, hotels, and other service providers.
- Negotiate rates and secure exclusive deals to offer competitive pricing and value-added services.
- Ensure compliance with travel policies and procedures.
- Assist with travel emergencies and provide support during disruptions.
- Deliver exceptional customer service to enhance client satisfaction and loyalty.

**Qualifications**:

- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field preferred.
- Proven experience in the travel industry, with a strong understanding of travel booking systems and processes.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and vendors.
- Exceptional organizational skills and attention to detail.
- Proficiency in travel management software and Microsoft Office Suite.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong problem-solving abilities and customer service orientation.
- Knowledge of global destinations, travel trends, and visa requirements.
- Flexibility to work irregular hours and weekends, especially during peak travel seasons.
- Certification in travel management or related fields is a plus.

Pay: ₹15,000.00 - ₹30,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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