Executive - Corporate Communication & Responsibility

6 months ago

Mumbai Maharashtra, India DHL Full time

**Job Title - EXECUTIVE, CORPORATE COMMUNICATIONS**

**Introduction**

DHL is a leading global brand in the logistics industry. DHL’s family of divisions offers an unrivalled portfolio of logistics services, ranging from national and international parcel delivery, international express, road, air and ocean transport, to industrial supply chain management. With its unrivalled presence in developing markets, DHL is decisively positioned as “THE logistics company for the world”.

DHL Express is a company that pioneered cross-border express delivery in 1969 & now is active in more than 220 countries and territories worldwide. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place.

**Role Descriptor**

DHL Express is looking for a Executive for Corporate Communications and CSR to join and lead our team. He/she will be responsible for supporting Corporate Communication team activities for the country - specifically internal communications and corporate social responsibility.

**Role Details**

Role title : Executive / AM Corporate Communications
Corporate/Business : DHL Express
Department/Function : Express General Management
Job family : EXP IN Corporate Communications
Reports to : Direct: Corporate Communications Manager

Scope of role

Number of countries covered [year]: India
No. Of FTEs [year]: 3 FTEs
Size of budget or assets in m or bn €: Draws support from the AP&P budgets and GMT Costs as needed.
Other relevant dimension: Works collaboratively with the corporate communications team from other DHL BUs, Works closely with marketing teams to drive synergy with product related communication and PR plans.

**Key Responsibilities**

He/she will have to perform the following key activities:
**CSR**
- Manage the India CSR function - budget allocations, theme wise NGO partner selection, and vendor management.
- Manage the roll out and adaption of global CSR mandates
- Key role in presenting CSR role to the CSR core committee and senior management team
- Build and shape employee volunteering efforts.

**Internal Communication**:

- Support internal communication efforts of the department to employees on developments in country / region and globally.
- Work closely on ground withal local teams on building and editing content for local magazine.
- Support the department to develop specific campaigns and platforms for communication to heighten pitch of key themes amongst the employees.
- **Global / Regional Senior Executive (Visits): Provide on ground support for senior executive visits particularly visits by Regional CEOs.**:

- Update of country pages on Intranet / SmartConnect.

**Senior Management Team**:

- Support the Corporate Communication team to develop content and messages for Country Manager/ SMT speaking engagements and any public-facing meeting or speaking opportunities.
- Assist in crafting key messages, talking points, Q & A’s and pre-interview briefings.

**Media Relations**:

- Support the corp comm team in facilitating local media inquiries and requests by drafting messages that meet the objectives of the communication goals.
- Support team and be a contact for local PR agency relationship.
- Provide support and local assistance / extension to regional office (APCC) initiatives
- Speaking opportunities, through leadership symposiums, networking events etc.

**Skills Required**:

- Excellent verbal and written English language skills - knowledge of one local language is mandatory
- Previous experience in internal communication role is an added advantage
- Previous experience in CSR role is an added advantage
- Need a strong relationship builder who will communicate with people at all levels - and across many regions
- Independent - a self-starter who is able to take up projects and work under pressure with minimum supervision.

**Profile Requirements**

(Experience/Certifications/Qualifications/Licenses)
- Minimum of 7 - 13 years of experience in the corporate communications, employee communications and CSR management space
- Demonstrated interest with a degree in mass communications / English literature and social work will help

**Profile Requirements**

(Experience/Certifications/Qualifications/Licenses)
- Minimum of 7 - 13 years of experience in the corporate communications, employee communications and CSR management space
- Demonstrated interest along with a degree in mass communications / English literature and social work will be helpful.

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