Sales Support Executive
2 months ago
We are looking for dynamic resources to fill positions in the customer support, sales support, and MIS domains.
- Follow the Service Management processes, policies, procedures, and work plans.
- Track, analyze and monitor the data and alert the support / technical teams if required.
- Engage with the client operation team to give the necessary periodical reports and answer their support queries.
- Serve as a point of contact for the consumer’s/end users’ respective domains and ensure that user requests are effectively resolved either directly or by assignment to the technical team.
- Work collaboratively with Consumers, client operation team, and technical team to optimize business performance and customer satisfaction.
**Knowledge/Skills**
Ability to commute/relocate:
- Bangalore, Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Operations: 2 + years
- total work: 1 year (preferred)
**Salary**: ₹30,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
**Job Types**: Full-time, Regular / Permanent
**Salary**: From ₹30,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to commute/relocate:
- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Operations management: 2 years (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
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