Sales Support Executive

2 months ago


Bengaluru, India EnSmart Technologies Pvt. Ltd Full time

We are looking for dynamic resources to fill positions in the customer support, sales support, and MIS domains.
- Follow the Service Management processes, policies, procedures, and work plans.
- Track, analyze and monitor the data and alert the support / technical teams if required.
- Engage with the client operation team to give the necessary periodical reports and answer their support queries.
- Serve as a point of contact for the consumer’s/end users’ respective domains and ensure that user requests are effectively resolved either directly or by assignment to the technical team.
- Work collaboratively with Consumers, client operation team, and technical team to optimize business performance and customer satisfaction.

**Knowledge/Skills**

Ability to commute/relocate:

- Bangalore, Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Operations: 2 + years
- total work: 1 year (preferred)

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹30,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Ability to commute/relocate:

- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Operations management: 2 years (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)



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