![Marketing Wire](https://media.trabajo.org/img/noimg.jpg)
Customer Service Associate
2 weeks ago
**Customer Service Associate**:
At Marketing Wire, we are looking for a Customer Service Associate as a frontline representative of a company or organization to interact directly with customers to address their inquiries, concerns, and needs. A Customer Service Associate is skilled in effective communication, problem-solving, and maintaining a friendly and professional demeanor, as you play a crucial role in building and maintaining customer relationships and loyalty.
**Responsibilities or duties**:
- Answer incoming calls on the toll - free helpline and respond to user inquiries related to the online portal, various schemes, services, and form submissions.
- Assist users in navigating the portal, understanding submission processes, and troubleshooting common issues they might encounter.
- Provide accurate and clear information to the users about the status of their submissions, approvals and any necessary actions they need to take.
- Maintain a high level of professionalism, patience and empathy while interacting with the users, ensuring they feel valued and understood.
- Document and log user interactions, including the details of inquiries, resolutions and any follow - up actions required.
- Collaborate with internal teams to escalate complex issues and ensure timely resolution for users.
- Stay - up to date with the organization's schemes, services and portal features to provide accurate and up-to date information to users.
- Assist in developing and updating Frequently Asked Questions (FAQ) and knowledge base materials to facilitate user self - service.
**Required Skills and Qualifications**:
** **12th Passed in any field
- Must have 1 year experience in related field, preferably call center or helpdesk experience
- Must know how to speak, read and write either Khasi, or Jaintia or Garo fluently
**Job Types**: Full-time, Temporary
Contract length: 6 months
**Salary**: ₹10,000.00 - ₹18,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Ability to commute/relocate:
- Shillong, Meghalaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
-
Guest Service Associate
3 weeks ago
Shillong, India Hotel Poinisuk Full timeGuest Service Associate (House keeping) is responsible for cleaning of rooms in particular and the hotel in general as and when directed by the Management. **Salary**: ₹7,000.00 per month **Benefits**: - Food provided - Paid time off Schedule: - Rotational shift Ability to commute/relocate: - Shillong, Meghalaya: Reliably commute or planning to...
-
Guest Service Associate
5 days ago
Shillong, Meghalaya, India Hotel Poinisuk Full timeGuest Service Associate (House keeping)is responsible for cleaning of rooms in particular and the hotel in general as and when directed by the Management.Salary: ₹7,000.00 per monthBenefits: Food provided Paid time offSchedule: Rotational shiftAbility to commute/relocate: Shillong, Meghalaya: Reliably commute or planning to relocate before starting work...
-
IT Associate
4 weeks ago
Shillong, India Chillibreeze Full time**Information Technology Associate Role** You will be responsible for general oversight of technological solutions across Chillibreeze and its units. You will be working with a team to innovate and implement tech solutions that will help Chillibreeze to stay ahead and be up to date with recent technology. The overall role is to enable the Chillibreeze team...
-
Front Office Associate
2 weeks ago
Shillong, India Hotel Poinisuk Full timeFront office is known to be the nerve centre of a hotel. Therefore, the front office associates **deal with customer queries, their needs, complaints etc.** **They are the chief point of communication for the guests**. **Job Types**: Full-time, Permanent **Benefits**: - Food provided Schedule: - Rotational shift Supplemental pay types: - Yearly...
-
General Associate
1 week ago
shillong, India Chillibreeze Full timePLEASE READ THE JOB DESCRIPTION AND APPLY! Tip: Have your necessary details/responses ready before filling out the application form. At Chillibreeze, we believe in unleashing the potential of people. Our goal is to attract a diverse pool of candidates and identify top talent for various future roles within the company through our...
-
General Associate
5 days ago
Shillong, Meghalaya, India Chillibreeze Full timePLEASE READ THE JOB DESCRIPTION AND APPLY Tip: Have your necessary details/responses ready before filling out the application form. At Chillibreeze, we believe in unleashing the potential of people. Our goal is to attract a diverse pool of candidates and identify top talent for various future roles within the company through our general pipeline position. ...
-
Front Office Associate
1 week ago
Shillong, India Hotel Poinisuk Full timeFront office is known to be the nerve centre of a hotel. Therefore, the front office associates **deal with customer queries, their needs, complaints etc.** **They are the chief point of communication for the guests**. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹6,000.00 - ₹7,000.00 per month **Benefits**: - Food provided Schedule: -...
-
Gsa (Food & Beverage Service) Male Preferred
2 weeks ago
Shillong, India Hotel Poinisuk Full timeGuest Service Associate (F&B Service) He is responsible for greeting the Guest and serving them. The responsibilities includes taking order, serving, keeping your station clean, Coordinating with Kitchen, wiping etc. You may be assigned at all our outlets as and when you are needed. **Salary**: ₹7,000.00 - ₹8,000.00 per month **Benefits**: - Food...
-
Finance Associate
4 days ago
Shillong, India Chillibreeze Solutions Private Limited Full timeAt Chillibreeze, we want a passionate person to join our team, who can independently come up with ideas, make pragmatic decisions, always look for new challenges and improvements, and find new ways to solve problems daily. **NOTE**:BCOM/BBA with knowledge of Tally ERP 9, MS - Office (Word, Excel, PPT) is the minimum requirement. Starting salary: ₹20,000...
-
Sales Executive
2 months ago
Shillong, India J.S. Enterprises Full timeThe job description of clothing store sales associates include being the face of the store, and ensuring that customers get a positive first impression of the stores for them to be willing to come back later. Whether a sales associate is checking customers out at the register or is greeting them as they enter the store, a kind and courteous attitude is the...
-
Customer Relationship Executive
1 week ago
Shillong, India Talent Acquaintance Full timeresponsesansweringMaintains customer relationships by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by understanding inquiries; reviewing previous inquiries and responses; gathering and researching information; assembling and...
-
Customer Care Executive
2 months ago
Shillong, India Lariox Infotech Private Limited Full timeLariox Infotech is an International BPO dealing both in Inbound and Outbound Process.We are involves in making both outbound and inbound calls to potential customers in the United States to promote and sell a product or service. We keep up-to-date with our product knowledge to provide accurate information to our customers so as to provide 100% customer...
-
Gsa (Food & Beverage Service) Male Preferred
5 days ago
Shillong, Meghalaya, India Hotel Poinisuk Full timeGuest Service Associate (F&B Service)He is responsible for greeting the Guest and serving them. The responsibilities includes taking order, serving, keeping your station clean, Coordinating with Kitchen, wiping etc. You may be assigned at all our outlets as and when you are needed.Salary: ₹7, ₹8,000.00 per monthBenefits: Food provided Paid time...
-
Customer Care Executive
7 days ago
Shillong, India Lariox Infotech Private Limited Full timeLariox Infotech is an International BPO dealing both in Inbound and Outbound Process.We are involves in making both outbound and inbound calls to potential customers in the United States to promote and sell a product or service. We keep up-to-date with our product knowledge to provide accurate information to our customers so as to provide 100% customer...
-
Finance Associate
5 days ago
Shillong, Meghalaya, India Chillibreeze Full timePLEASE READ THE JOB DESCRIPTION AND APPLY:At Chillibreeze, we want a passionate person to join our team, who can independently come up with ideas, make pragmatic decisions, always look for new challenges and improvements, and find new ways to solve problems every day.NOTE:BCOM/BBA/MCOM/MBA with knowledge of Tally ERP 9, MS - Office (Word, Excel, PPT) is the...
-
Gsa (Food & Beverage Service) Male Preferred
5 days ago
Shillong, Meghalaya, India Hotel Poinisuk Full timeGuest Service Associate (F&B Service)He is responsible for greeting the Guest and serving them. The responsibilities includes taking order, serving, keeping your station clean, Coordinating with Kitchen, wiping etc. You may be assigned at all our outlets as and when you are needed.Salary: ₹7, ₹10,000.00 per monthBenefits: Food provided Paid time...
-
Sales Executive
5 days ago
Shillong, Meghalaya, India J.S. Enterprises Full timeThe job description of clothing store sales associates include being the face of the store, and ensuring that customers get a positive first impression of the stores for them to be willing to come back later.Whether a sales associate is checking customers out at the register or is greeting them as they enter the store, a kind and courteous attitude is the...
-
Finance Associate
3 weeks ago
Shillong, India Chillibreeze Full time**PLEASE READ THE JOB DESCRIPTION AND APPLY!**: At Chillibreeze, we want a passionate person to join our team, who can independently come up with ideas, make pragmatic decisions, always look for new challenges and improvements, and find new ways to solve problems every day. **NOTE**:BCOM/BBA/MCOM/MBA with knowledge of Tally ERP 9, MS - Office (Word, Excel,...
-
Customer Care Executive
2 months ago
Shillong, India Anoma Global Foundation Full time**Job Profile - CSE - Customer Service Executive** - To escalate the queries of the customer via call, phone & Chat, mail. - Resolve the customer issue for international customers. - To provide the best resolution to the customers. - Maintain the better relationship with the customers. - Meet the customer’s requirements and provide them satisfaction with...
-
Virtual Care-officer Customer Care
2 weeks ago
Shillong, India HDFC Bank Full timeDepartment- Phonebanking- Job posted on- Feb 22, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - 1 year**Group Company**: HDFC Bank Limited **Designation**: Virtual Care-Officer Customer Care (OCC) **Office Location**: Shillong Technology Park, New Shillong Shillong (Branch) **Position description**: **Customer Interaction &...