Sales Support Executive

5 days ago


Surat Gujarat, India Crescent Opto Pvt Ltd Full time

Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep record of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements

Requirements and skills
- Proven work experience as a Sales support specialist or Sales support associate
- Hands on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills

**Salary**: ₹9,212.89 - ₹32,651.57 per month

**Benefits**:

- Provident Fund

Ability to Relocate:

- Surat, Gujarat 395007: Relocate before starting work (required)

Work Location: In person


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