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Customer Relationship Executive

4 months ago

Hubli, India AZ Ventures Full time

We are recruiting an experienced Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. As a Customer Relationship Executive, you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

**Customer Relationship Executive Duties and Responsibilities**
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

**Customer Relationship Executive Skills and Requirements**
- Build and maintain profitable relationships with key customers.
- Oversee the relationship with customers handled by your team.
- Resolve customer complaints quickly and efficiently.
- Keep customers updated on the latest products in order to increase sales.
- Expand the customer base by upselling and cross-selling.
- Understand key customer individual needs and addressing these.
- Meet with managers in the organization to plan strategically.
- Conduct business reviews using CRM programmes.
- Know your competition and strategies accordingly.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Hubli City, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English, Hindi, Kannada (preferred)

**Speak with the employer**
+91 9742322992