Soft Collection Process

3 months ago


Mumbai Maharashtra, India ixamBee Full time

About us:
Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.

Job Description for a Lead Generation Specialist

**Responsibilities**:

- Resolving customer complaints brought to your concern. Making calls as soft reminders to the concerned stakeholders
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.

**Requirements**:

- HSC fresher
- Excellent communication skills.
- Must be comfortable working from the office.
- Immediate Joiner.

Shift Timings: 10 AM - 7 PM

Weekend Off: Saturday/Sunday Off

Job Location: Bhayander (West), Mumbai

**Job Type**: Full Time

ixamBee hiring on behalf of Epicenter

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹520,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- How much would you rate your communication skills on a scale of 10?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Engl (preferred)

Work Location: In person

Expected Start Date: 09/10/2024



  • Bhayandar, Mumbai, Maharashtra, India Humaniquee Full time

    US based Soft Collection Process 1. Salary: Up to ₹32,000 per month + incentives 2. Shift Timing: 5:30 PM to 10:30 AM (rotational 9-hour shift) 3. Week Off: 2 rotational offs 4. Joining Date: 30th July 2024 **Job Description**: We are hiring for the position of Agents in our soft collection process. The role involves collection of due payments. This...


  • Bhayandar, Mumbai, Maharashtra, India Humaniquee Full time

    Job Opening: US-Based Soft Collection Process **Salary**: ₹17,000 - ₹30,000 per month + variable incentives Work Schedule: - Shift Timing: 5:30 PM - 10:30 AM (rotational 9-hour shift) - Week Off: 2 rotational offs **Job Description**: Join our team as an Agent in our soft collection process! We're hiring individuals to collect due payments,...


  • Mumbai, Maharashtra, India ixamBee Full time

    About us: Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build...


  • Mumbai, Maharashtra, India ixamBee Full time

    About us: Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build...

  • Us Process

    4 weeks ago


    Mumbai City, Mumbai, India Zakiya Mohd Ebrahim Shaikh (Proprietor Zee Infoservices) Full time

    Process Overview:US-based 1st party soft collection processWork window - 5.30 pm to 10.30 am (9hrs rotational- with 1 hour break)Shifts - 5 days working and 2 rotational WOOT as per business requirementExperience - HSC/Graduate Fresher and Experience (BPO and non BPO) both can applySalary – 17k to 32k in hand (plus variable incentives: ₹2,000 for...


  • Bhayandar, Mumbai, Maharashtra, India Allwyn Education Group Full time

    International Process Canadian Soft Collections - Blended Need Excellent English communication - Experience: HSC/Graduate with min 6 months of any international experience - Salary: 19000k to 24,000k pm + variable incentives (₹2,000 + ₹1,000) - Location Boundary - Virar - Malad - Shift: Rotational night shift 5 days working - Week Off: 2...


  • Bhayandar, Mumbai, Maharashtra, India Humaniquee Full time

    *Debt Collection (3rd party collection) - open positions; 10 - Salary upto 40k in hand +Incentives - Eligibility; Graduate/HSC with 1 year experience in pure 3rd party collection experience and above can apply DOJ: 01st August - Shift Time; 5pm - 5am Week Off - Sat - sun fixed off Note; Can interview re-hire negative cases from Bread and other collections...


  • Mumbai, Maharashtra, India ixamBee Full time

    About us: Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build...


  • Mumbai, Maharashtra, India ixamBee Full time

    About us: Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build...

  • US Collection Process

    1 month ago


    Mumbai, India Hindustan Recruitment Full time

    Role: Customer Service (US Collection Process)Experience: 0 to 1 yr exp.Location: Mumbai, BhayandarQualification: HSC/Graduate (Fresher/BPO Exp) both can applyJob type: Full time/OnsiteUS ShiftUS based soft Collection processWork window - 5.30 pm to 10.30 am (9hrs rotational- with 1 hour break)Shifts - 5 days working and 2 rotational WOSalary 17k to 32k in...


  • Bhayandar, Mumbai, Maharashtra, India Careerism Consultant Full time

    _**Hiring for International Voice Soft Collections Process.**_ - Easy Selection !!_ - Immediate Joining !!_ **Requirements**: - Excellent comms skills (Fluency in English) - HSC/Graduate fresher or minimum 6 months of experience of BPO or NON BPO can apply. - Salary is (17k to 32k) in hand + (2k+1k) variables. - Age upto 40 years. - Location is Bhayandar,...


  • Bhayandar, Mumbai, Maharashtra, India Careerism Consultant Full time

    _**Hiring for International Voice Soft Collections Process.**_ - Easy Selection !!_ - Immediate Joining !!_ **Requirements**: - Excellent comms skills (Fluency in English) - HSC/Graduate fresher or minimum 6 months of experience of BPO or NON BPO can apply. - Salary is (17k to 32k) in hand + (2k+1k) variables. - Age upto 40 years. - Location is Bhayandar,...


  • Bhayandar, Mumbai, Maharashtra, India Epicenter Technologies Pvt. Ltd Full time

    **Position**: Soft Collections Specialist **Key Responsibilities**: - Engage in soft collections activities to recover outstanding debts. - Communicate effectively with customers to negotiate payment plans and resolve outstanding balances. - Maintain accurate records of all interactions and transactions. - Collaborate with internal teams to resolve complex...


  • Bhayandar, Mumbai, Maharashtra, India Epicenter Technologies Pvt. Ltd Full time

    **Position**: Soft Collections Specialist **Key Responsibilities**: - Engage in soft collections activities to recover outstanding debts. - Communicate effectively with customers to negotiate payment plans and resolve outstanding balances. - Maintain accurate records of all interactions and transactions. - Collaborate with internal teams to resolve complex...

  • Collection Process

    3 months ago


    Bhayandar, Mumbai, Maharashtra, India Epicenter Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Collections Communication**: - Handle inbound and outbound calls, assisting customers in resolving payment issues. - **Customer Assistance**: - Provide accurate and clear information regarding payment terms, due dates, and possible penalties. - Answer customer inquiries related to their account status and payment options. -...


  • Mumbai, India Netstar infotech Full time

    **Location - Bhayander** **US Soft Collection** Excellent English Communication Max Salary upto 33K inhand Shift Timing - 5.30 pm to 11.30 am ( any 9 hours of shift ) 5 days working - any 2 rotational weekoff Roles & Responsibilities - Reminder Call for the existing customer's for their Pending payment The collections officer will contact clients and inform...

  • Collection Process

    4 months ago


    Mumbai, Maharashtra, India Allwyn Education Group Full time

    **COLLECTION PROCESS** **LOCATION: - THANE ( AGE: - 19 - 32 )** **need experienced compulsory with average communication** Urgent openings for Aditya birla process (emi Collection) - HSC / Graduates can apply - Expereince Compulsory - Hindi communication / Average english - Salary 15000 to 18000 inhand plus incentives. - sunday weekoff - Pick and drop...


  • Mumbai, Maharashtra, India impact pvt Full time

    Role : US Collection Process (Soft Collection) Experience : Min 6 Months into US Collection Process Location : Bhayandar Salary : 32K Education : HSC/Graduation Shift : US Shift Notice : Immediate to 15 Days Pay: Up to ₹32,000.00 per month Schedule: - Night shift - US shift **Education**: - Higher Secondary(12th Pass)...


  • Bhayandar, Mumbai, Maharashtra, India Careerism Consultant Full time

    _**Hiring for Soft Collection Voice Process.**_ - **Easy Selection !!**_ - **Immediate Joining !!**_ - **Best company to start career in BPO Industry.**_ **Requirements**: - Excellent communication skills in English. (Fluency in English) - HSC/Graduate freshers can also apply. - HSC/Graduate with 6 months of BPO or non BPO experience on paper with proper...


  • Bhayandar, Mumbai, Maharashtra, India Careerism Consultant Full time

    _**Hiring for Soft Collection Voice Process.**_ - **Easy Selection !!**_ - **Immediate Joining !!**_ - **Best company to start career in BPO Industry.**_ **Requirements**: - Excellent communication skills in English. (Fluency in English) - HSC/Graduate freshers can also apply. - HSC/Graduate with 6 months of BPO or non BPO experience on paper with proper...