Inbound Call Centre Operator
1 month ago
**Role Responsibilities**:
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions conversion should be updated in real-time on CRM software
- Responsible for adherence to the inside sales process, tools, and data management.
- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as a number of enrollments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is on-boarded.
**Skills Required**:
- Excellent written and spoken communication skills (English proficiency).
- Strong sales bent of mind, in order to understand and effectively communicate.
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
Pay: ₹22,000.00 - ₹35,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
Supplemental pay types:
- Commission pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Badarpur, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
**Experience**:
- International voice process: 1 year (required)
- High-end sales: 1 year (preferred)
- Call center: 1 year (preferred)
- B2B sales: 1 year (preferred)
- Inside sales: 1 year (preferred)
- Cold calling: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
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