Operations Executive

2 months ago


Kandivali Mumbai Maharashtra, India Sawan ENTERPRISES Full time

**Experience**: 2 Year in Mall Operations Dept. or Hotel Front Office/F & B Service Dept.

**Responsibility**:

- Customers and Retailers complaints resolving promptly
- Handling day to day mall operation and resolve non-compliances
- Monitor Safety & Security of Property, Customers and staff
- Handling outsourced agencies staff effectively. I.e. Housekeeping, Parking, Facility, Pest Control, Security.
- Attend Mock drills for emergency crisis (Firefighting and Medical Emergency Etc.)
- Daily briefings to be taken with all outsourced HOD’s and discuss previous day issues and plan for day
- Sending daily reports to VP, and all HODs (Marketing, Operation, Engineering, Loss Prevention and Finance)
- Updating Master Tracker which includes Footfall, Vehicle count, Revenue from Parking, Trading Density, Events & Promotion Income and Housekeeping Consumption
- Trading Density and Vehicle count
- Creative to be approved for branding
- Generate revenue to meet up targets and give healthy profit to the organization

**Industry: Mall or Hospitality.**

**Key Skills**:

- Innovation
- Communication
- Team work
- MS Office
- Personnel Management

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Experience**:

- Microsoft Office: 1 year (required)

Work Location: In person


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