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Restaurant Supervisor

4 months ago

Bengaluru Karnataka, India BLR BREWING CO. Full time

The Restaurant Supervisor plays a crucial role in ensuring the smooth and efficient operation of the restaurant. They are responsible for overseeing daily operations, managing staff, maintaining quality standards, and ensuring customer satisfaction. The Restaurant Supervisor reports to the Restaurant Manager and collaborates closely with other team members to achieve organizational goals.

**Responsibilities**:

- Supervise daily restaurant operations to ensure efficiency, quality, and customer satisfaction.
- Coordinate with the kitchen staff to ensure timely preparation and delivery of food orders.
- Train, mentor, and motivate restaurant staff to provide excellent service and uphold company standards.
- Schedule shifts and assign duties to restaurant personnel, ensuring adequate staffing levels at all times.
- Handle customer inquiries, concerns, and complaints promptly and professionally.
- Maintain cleanliness and sanitation standards in the restaurant, including dining areas, restrooms, and kitchen.
- Monitor inventory levels and order supplies as needed, maintaining optimal stock levels while minimizing waste.
- Ensure compliance with health and safety regulations and food hygiene standards.
- Conduct regular inspections of equipment and facilities, coordinating repairs and maintenance as necessary.
- Implement and enforce company policies and procedures, including cash handling and security protocols.
- Collaborate with the management team to develop strategies for increasing revenue and improving profitability.
- Prepare reports on sales, expenses, and other key performance indicators, providing insights and recommendations for improvement.
- Stay updated on industry trends, customer preferences, and competitors' activities to identify opportunities for growth and innovation.
- Perform other duties as assigned by the Restaurant Manager or upper management.

Qualifications:

- Proven experience in a supervisory role within the restaurant industry.
- Strong leadership skills with the ability to motivate and inspire team members.
- Excellent communication and interpersonal abilities.
- Customer-focused mindset with a passion for delivering exceptional service.
- Detail-oriented with strong organizational and multitasking skills.
- Knowledge of food safety regulations and best practices.
- Familiarity with POS systems and basic computer proficiency.
- Ability to work flexible hours, including evenings, weekends, and holidays.

High school diploma or equivalent; additional education or certification in hospitality management is a plus

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹50,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- total work: 3 years (required)

Ability to Commute:

- Bengaluru Urban, Karnataka (required)

Ability to Relocate:

- Bengaluru Urban, Karnataka: Relocate before starting work (required)

Work Location: In person

Application Deadline: 25/02/2024