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Operations Expert

4 months ago

Chennai Tamil Nadu, India Hashmap Full time

We are currently seeking a Operations Expert to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

**Objectives of this role**
- Develop and implement department-wide quality control measures
- Recommend new procedures for increasing the efficiency of day-to-day operations
- Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points
- Assist the operations manager in developing, planning, and coordinating operational activities
- Oversee inventory management practices and improve them when necessary
- Ensure that operations are in legal compliance with local and national regulations

**Responsibilities**
- Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
- Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget
- Create procedures and protocols (such as checklists) and distribute to staff
- Communicate and coordinate with employees (including executive operations team) and vendors
- Onboard and train new employees to ensure that they adhere to standard operating procedures

**Required skills and qualifications**
- Proven organizational skills, including time management
- Project management experience
- Strong analytical and problem-solving skills
- Self-sufficiency and an ability to work with mínimal supervision
- Strong verbal and written communication skills
- Attention to detail

**Preferred skills and qualifications**

**About NTT DATA Services**

**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._