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Customer Service, Collections

4 months ago

Gurgaon, India Agilent Technologies Inc. Full time

**Please update the job description below to include details about your specific role.**

Provides administrative support in the collections process.

Implements credit approval decisions on new accounts.

Resolves, collects, and manages past due accounts and outstanding invoices.

Monitors processes and the effectiveness of business controls and recommends improvements.

Ensures proper control, recording and classification of transactions.

Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.

Interfaces with sales support, customer service and accounts receivable to reconcile accounts.

**Qualifications**:
**Please update the minimum qualifications below to reflect the requirements for your specific role.**

Requires higher education or specialized training/certification, or equivalent combination of education and experience.
- Must achieve monthly collection targets set by management.
- Register feedback from customers and work towards resolution of highlighted issues.
- Ensure submission of all documents/invoice(s)/ supporting.
- Maintain a clean AR portfolio for the given accounts.
- Indulge in strong business partnering across verticals.
- Should have sound understanding of books of accounts and must be able to perform AR and bank reconciliations.
- Manage disputes resolution through proper channel.
- Identify risk accounts and share with Management on a timely basis.
- Sound understanding of Excel, Outlook & SAP.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

**Travel Required**: No

**Schedule**: Schedule:Full time

**Shift**: Evening

**Duration**: No End Date

**Job Function**: Customer Service