Associate - Operation (Payment)

8 months ago

Bengaluru, India groww Full time

**About Groww**

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.

Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.

**Our Vision**

Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians.

**Our Values**

Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves.
- The values that form our foundation are:

- Radical customer centricity
- Ownership-driven culture
- Keeping everything simple
- Long-term thinking
- Complete transparency

**Role and Responsibilities**
- Reviewing payment of businesses to ensure that they comply with policies and procedures.
- Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
- Reviewing account activity to determine whether any fraudulent activity has occurred.
- Preparing reports on accounts payable activity such as delinquencies and exceptions.
- Reconcile accounts payable ledgers with bank statements or journals of the company’s financial institution.
- Processing checks, money orders, credit card payments, wire transfers, and other forms of payment.
- Coordinating with banks, auditors, and other parties involved in the payment process.
- Investigating errors or other issues with invoices or payments received by businesses for goods or services rendered.
- Coordinating with the product and tech team to understand the requirements and support from operations perspective.

**Job Requirement**
- Experience in NBFC or banking or payment operations
- Should have exposure to ops/process risk identification, control definition and control audits.
- Knowledge on internet industry and platforms, payments, onboarding, KYC
- Excellent Written / Verbal Communication Skills
- Ability to analyze problems logically
- Excellent problem-solving skills
- Self-disciplined, diligent, proactive and eye for detail
- Strong time management and organizational skills
- Effectively prioritizes work time to ensure productivity and fulfills business requirements and standards.

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