Payment Operations Expert

3 days ago


Bengaluru, Karnataka, India Gameskraft Full time

About Gameskraft: A Pioneer in Online Gaming

Established in 2017, Gameskraft has emerged as one of India's fastest-growing companies. We are building a world-class online gaming ecosystem, one game at a time. Founded by passionate gamers, we have grown from a small team to a large family of 600+ Krafters, working out of our office in Prestige Tech Park, Bangalore.

Our short-term success lies in our commitment to creating a safe, secure, and responsible gaming environment for everyone. Our vision is to deliver unparalleled experiences every day and everywhere. We set the highest benchmarks in the industry in terms of design, technology, and intuitiveness. We are the only ISO 27001 and ISO 9001 certified company in the industry.

Job Overview:

This role involves managing daily payment operations for Gameskraft, including Add Cash and Withdrawal processes. The successful candidate will ensure round-the-clock monitoring, reporting, and timely closures to minimize business impact.

The ideal candidate will bring an outside-in perspective to improve the payment product and continuously enhance the payment experience. They will work closely with cross-functional teams to address escalations and maintain relationships with Payment Gateways, Banks, and other service providers.

Responsibilities:

• Manage daily payment operations, including Add Cash and Withdrawal processes

• Ensure timely monitoring, reporting, and closure of tasks to minimize business impact

• Bring an outside-in perspective to improve the payment product and enhance the payment experience

• Collaborate with cross-functional teams to address escalations and maintain relationships with Payment Gateways, Banks, and other service providers

Requirements:

• At least 2 years of experience in payment operations and KYC workflow

• High ownership-driven approach with attention to detail and data-driven decision-making

• Ability to effectively manage time, prioritize tasks, and work within deadlines with minimal supervision

• Ownership with a clear bias for action and ability to collaborate with cross-functional teams

• Ability to work in a fast-paced environment and ensure timely closure of tasks

Estimated Salary: ₹12,00,000 - ₹18,00,000 per annum

We offer a competitive salary range of ₹12 lakhs to ₹18 lakhs per annum, commensurate with experience and qualifications.



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