Back Office Support

3 months ago

Malad Mumbai Maharashtra, India Smartserve Houseware Pvt Ltd Full time

**Job Summary: Office Support**

The Office Support plays a crucial role in maintaining the smooth operation of the office. This role involves managing administrative tasks such as filing, tracking parcels, managing inventory, and ensuring office maintenance. The Assistant will also be responsible for supporting the finance team with GST follow-ups and aiding in cost-saving initiatives.

**Key Responsibilities**:
**Document Management**:

- Arrive at the office by 9:30 AM and maintain an organized filing system for all documents, sorting them by date and category.
- File purchase bills in the respective vendor files and maintain sales documents, including Proof of Dispatch (POD), delivery receipts, GRNs, and any related debit or credit notes.
- Keep a detailed record of all documents in Google Sheets or Excel.

**Parcel and Courier Management**:

- Book and manage all types of parcel and courier dispatches, including bulk shipments from Bhiwandi, while exploring cost-saving options.
- Track all parcels and couriers, ensuring timely delivery and updating records to reflect their status.

**Claims and Returns Handling**:

- Manage TDS claims from online companies, ensuring timely submission and follow-up.
- Handle returns and damage claims from online companies, keeping a detailed record of each case.

**Inventory and Stock Management**:

- Conduct a stock check at Bhiwandi every two months and report any discrepancies.
- Manage inventory for both the warehouse and the Malad office, ensuring timely reordering of packing materials and stationery.

**Office Maintenance and Cost Control**:

- Oversee office maintenance tasks, including ordering tea, maintaining the AC, and managing plumbing and electrical repairs at the best possible prices.
- Implement strategies to reduce overall company expenses and save costs.

**Team Coordination and Attendance**:

- Ensure all team members arrive on time, marking their attendance promptly.

**Vendor Follow-up and GST Management**:

- Collaborate with the accounts team to complete 2B reconciliation, following up with vendors whose GST payments are pending, and informing the owner to hold payments if necessary.

**Appointment-Based Delivery Orders**:

- Process Solimo or any other appointment-based delivery orders, ensuring all necessary steps are completed.

This position requires a detail-oriented individual with excellent organizational skills, the ability to manage multiple tasks simultaneously, and a strong focus on cost efficiency and office maintenance.

**Benefits**:

- Health insurance

Shift:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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