Front Desk Receptionist
1 week ago
**Advisor**
- Business
Advertiser Disclosure**Receptionist Job Description Template**Shweta, Kelly MainSmall Business Writer, Staff ReviewerRob WattsManaging Editor, SMB
Reviewed
Updated: May 1, 2024, 4:40pm
Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.Getty**Table of Contents**
A receptionist is often the first person customers or clients will speak to when walking through your door or calling your number. Besides representing your company and its culture, receptionists typically also manage the front office and assist in general administrative tasks, such as handling the incoming mail or scheduling meetings to ensure smooth day-to-day functioning of the office.
When you are trying to fill this critical role for your organization, you need to create a receptionist job description that attracts people with the right attitude and skills.
**What Does a Receptionist Do?**
A receptionist serves as the interface between a company and its customers as well as the management and employees. Ideally, receptionists do this with a high level of professionalism and courtesy that leaves a good impression and builds upon a solid reputation. They also provide general administrative support, such as scheduling meetings, handling transcription, printing, photocopying and faxing, as well as making travel arrangements and assisting HR teams.
**Receptionist Responsibilities**
The role of a receptionist can vary widely from business to business. However, receptionists typically wear a number of hats and have multiple responsibilities that range from greeting visitors to scheduling office resources.
Here is a list of the most common responsibilities of a receptionist:
- Greeting visitors
- Managing security and telecommunications systems
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
- Managing meeting room availability
- Receiving, sorting, distributing and dispatching daily mail
- Preparing vouchers
- Handling transcription, printing, photocopying and faxing
- Recording and maintaining office expenses
- Handling travel arrangements
- Coordinating internal and external events
- Managing office inventory such as stationery, equipment and furniture
- Overseeing office services like cleaners and maintenance service providers
- Assisting the HR team with recruitment, onboarding and termination processes
- Maintaining safety and hygiene standards of the reception area
As you create your receptionist job description, be sure to include any of your business’s unique needs so that your job listing accurately reflects what your role will entail.
**Receptionist Skills**
Receptionists are usually good multitaskers who possess a number of different skills that enable them to function effectively in their position. For example, not only do receptionists generally need to have basic computer skills, but they also need to have the ability to manage and operate a multi-line phone system, stay level-headed during moments of stress, and be both friendly and effective communicators.
Here are the key skills for a receptionist:
- Excellent verbal communication
- Good telephone communication etiquette
- Organized and resourceful
- Customer-focused
- Active listener
- Adept at prioritizing, scheduling and multitasking
- Ability to handle office equipment, such as the telephone system, printer and the fax machine
- Fast and eager learner
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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