Front Office Receptionist

2 months ago


Kottayam, India HOTEL AARIYAAS REGENCY Full time

Performing all check-in and check-out tasks.
- Managing online and phone reservations.
- Informing customers about payment methods and verifying their credit card data.
- Welcome guests upon their arrival and assign rooms.
- Provide information about our hotel, available rooms, rates and amenities.
- Respond to clients’ complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
- Maintain updated records of bookings and payments.

**Must have system knowledge.**

** Languages known: Malayalam, English, Hindi.**

** Both experienced and freshers can also apply.**

Pay: From ₹17,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

**Location**:

- Kottayam, Kerala (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person


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