Front Office Receptionist
2 months ago
Performing all check-in and check-out tasks.
- Managing online and phone reservations.
- Informing customers about payment methods and verifying their credit card data.
- Welcome guests upon their arrival and assign rooms.
- Provide information about our hotel, available rooms, rates and amenities.
- Respond to clients’ complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
- Maintain updated records of bookings and payments.
**Must have system knowledge.**
** Languages known: Malayalam, English, Hindi.**
** Both experienced and freshers can also apply.**
Pay: From ₹17,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
**Location**:
- Kottayam, Kerala (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
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