Guest Relations Executive/ Telecaller

3 weeks ago


Remote, India BARBEQUE NATION HOSPITALITY LTD Full time

We are looking for a Guest Relations Executive which will be responsible for capturing feedback from guests and highlight the same to the management.

**Responsibilities**:

- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our database in a comprehensible way
- Management and resolve customer complaints
- Identify and escalate issues to supervisors
- Document all call information according to standard operating procedures

Qualifications and skills:

- Superior listening, verbal, and written communication skills (Fluency in English)
- Ability to handle a stressful situation appropriately

and Part-time

**Education**:

- Bachelor's (preferred)

**Job Types**: Full-time, Part-time

**Salary**: ₹15,200 - ₹17,200.00 per month

**Job Types**: Full-time, Permanent

**Salary**: ₹15,200.00 - ₹17,200.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Expected Start Date: 23/11/2023


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