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Amazon B2B Voice Process
3 days ago
Responsibilities:
Agent calls the provided number and will reach out to the mentioned contact person.
The agent shall follow the script and talk about the intent of the call and benefits of product/services.
If the customer connects us to the concern person, the agent again explains the product/service to the concerned person.
The Agent will maintain the list of responses and follow up dates in the provided template and share to the client time-to-time.
For RnR customers (Ringing and not responding), a maximum attempt of 3 times shall be made
Qualifications and Skills:
Proven experience in telecalling or a related field.
Excellent communication skills with a persuasive and engaging approach.
Strong organizational skills to maintain accurate client records and databases.
Ability to work in a target-driven environment.
**Benefits**:
Competitive salary and performance-based incentives.
Opportunities for career growth and development.
Incentives on qualified leads.
Positive and collaborative work environment.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per year
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 20/04/2024
Expected Start Date: 28/04/2024
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