Source to Pay

2 weeks ago


Bengaluru Karnataka, India Diageo Full time

Job Description:
Context/Scope:
The Supplier Experience Team is responsible to ensure that Source To Pay processes (including Purchase to Pay and Procurement Operations) are working effectively & efficiently, are well controlled and drive value for Diageo, also ensuring control agenda (SOX compliance) across all areas as well.

This role is part of the Supplier Experience Team and reports to the Procurement Operations Team Lead.

This role acts as the interface between GBO & Procurement community (accountable for the purchasing strategy) ensuring Diageo buys the right goods and services from the right supplier at the right price.

This is a sourcing specialist role which will directly support the Global and Regional Category Procurement teams, STP systems support and suppliers.

Advanced prior experience and understanding of sourcing and contracting processes and practices is crucial.

Dimensions:
Financial:

- The role will support the overall Sourcing process, both for spend owned by GBO end-to-end and spend managed by regional procurement. The role will be responsible to deliver productivity savings (both hard and mitigation) through efficient and effective sourcing processes

Market Complexity:

- This role will work with the Procurement Category Managers and Specialists and suppliers and will talk to business users and senior stakeholders.

These relationships may encompass people based in a variety of locations and across multiple cultures, languages, seniority levels and time-zones.

Prior experience and understanding of sourcing and contracting processes and practices is essential.

Leadership Responsibilities:
This role is required to engage, manage & influence the different stakeholder groups associated with Strategic Sourcing processes to deliver a timely and cost-effective sourcing. It requires the incumbent to have advanced knowledge of tendering systems and tools such as Coupa/CSO and end to end procurement processes.

The role will be expected to share best practice across Procurement and Sourcing teams and to seek out insights for improvements to processes, ways of working and opportunities for consolidation of sourcing requirements.

To be effective, a broad understanding of contractual concepts will be helpful.

**Responsibilities**:
The Sourcing Specialist would be expected to be responsible for:

- The timely management and strategic coordination of sourcing requests (RFI, RFP, RFQ) and eAuctions from the business within the agreed SLA’s and KPI’s
- Looking for and implementing opportunities for continuous system and process improvement
- Providing strong technical support of eRFX and eAuction with strategy, content and overall event management.
- May provide recommendations on suppliers to participate in sourcing events, based on criteria such as diversity, sustainability, commercial advantage or service delivery.
- Be the champion for their defined area/portfolio of spend, including category and market/country, knowing the right sources of supply, the policies applicable and the compliance requirements as well as the external sources that can be contacted to meet the overall business requirement.
- Build proactive and positively beneficial relationships with key stakeholders, being able to influence upwards

Purpose of Role

The Sourcing Expert will be expected to
- Play a lead role in the tendering process for goods and services, designing the process, launching eSourcing requests (RFI, RFP, RFQ) and eAuction, post-event analysis, selecting the supplier and sign off contract’s requirements (if needed)
- Provide advice and direction to business stakeholders directing them to the correct sourcing channels.
- Deliver their services in a compliant manner against the agreed ways of working, KPI’s and SLA’s, driving an environment of high-quality service delivery and continuous process and system improvements; contributes actively in developing strategic plan to reach target KPIs
- Deliver excellent customer experience and provide accurate and efficient responses within the targeted service level agreement.
- Work and form strong partnerships with the global STP leadership, Procurement, Finance teams and related departments.

Top 3-5 Accountabilities
- Support the delivery of the Procurement strategic plan and seek for incremental opportunities beyond the committed savings target. Recommend new suppliers as needed, sourcing and take feedback on sourcing outcomes to meet Diageo business needs as agreed with key stakeholders.
- Build credible, sustainable relationships with internal stakeholders and suppliers.
- Maintain governance processes and compliance.
- Managing the complex tendering process for certain spend on goods and services across the countries and market for which they have defined responsibility.
- Create contract as needed within certain defined categories of spend and agreed spend parameters.
- Responsible for driving an environment of continuous improvement, lead s



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