Customer Care Executive

2 weeks ago


Delhi, India BzConsultant Full time

Customer Care Executive (Voice/Non voice process - Work from home)

Location : Delhi
Graduation with 6 month experience (mandatory)
Age : 20 to 30.
Salary : 2.0 Lac to 3 Lac annually
Shift Timings : Rotational

Selection criteria:
1.) Laptop required
2.) Fluent English
3.) Wi - fi connection

As a customer experience executive, you will be responsible for:
1)Interact with customers to provide and process information in response to inquiries, issues, and requests and maintain a strict SLA for replies
2)Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution
3)Be able to work across multiple channels to communicate with customers and handle queries via chats.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹17,000.00 - ₹23,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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