Customer Care Executive
2 weeks ago
Customer Care Executive (Voice/Non voice process - Work from home)
Location : Delhi
Graduation with 6 month experience (mandatory)
Age : 20 to 30.
Salary : 2.0 Lac to 3 Lac annually
Shift Timings : Rotational
Selection criteria:
1.) Laptop required
2.) Fluent English
3.) Wi - fi connection
As a customer experience executive, you will be responsible for:
1)Interact with customers to provide and process information in response to inquiries, issues, and requests and maintain a strict SLA for replies
2)Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution
3)Be able to work across multiple channels to communicate with customers and handle queries via chats.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹17,000.00 - ₹23,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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