Customer Service Executive

2 weeks ago

HSR Layout Bengaluru Karnataka, India No. Broker Full time

Must be below 28 years of age.

Must have good communication in English.

Job Title: Customer Service Executive

Job Description: This position reports to the respected team managers and interfaces with company

managers and end customers.

**Specific Responsibilities**

▪ Handle inbound calling for customer service.

▪ Identify and assess customers’ needs to achieve satisfaction.

▪ Build sustainable relationships and trust with customer accounts through open and interactive

▪ communication.

▪ Provide accurate, valid, and complete information by using the right methods/tools.

▪ Handle customer complaints, provide appropriate solutions and alternatives within the time limits

▪ Conduct follow-ups to ensure complete resolution of issues.

▪ Keep records of customer interactions, process customer accounts.

▪ Follow communication procedures, guidelines, and policies.

▪ Take the extra mile to engage customers.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹17,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What all the languages can you speak ?
- Are you under 30 Years of age ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English fluently ? (required)

Ability to Relocate:

- HSR Layout, Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7907633655

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