Telecaller
2 months ago
Job Title: Telecaller
Company: Goldsikka Limited
Product: Gold
Key Responsibilities:
- Make outbound calls to potential customers to promote Goldsikka's gold products
- Explain the benefits and features of gold investment products
- Answer inbound calls and provide information about the company's offerings
- Meet daily, weekly, and monthly sales targets
- Maintain accurate records of calls and sales in the CRM system
- Follow up with potential customers and nurture leads
- Assist in customer queries and provide excellent customer service
- Stay updated on gold market trends and company products
**Requirements**:
- Excellent communication skills in relevant languages (specify based on target market)
- Strong phone etiquette and ability to handle high call volumes
- Basic computer skills and familiarity with CRM software
- Goal-oriented with the ability to work under pressure
- Patience and ability to handle objections professionally
- Basic understanding of gold as an investment (training will be provided)
- High school diploma or equivalent; graduate degree preferred
- Previous experience in telesales or customer service is a plus
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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