Telecaller
4 months ago
**Job Description: Telecaller at Flow Interio**
**Company Overview**:
Flow Interio is a premier interior designing company committed to elevating spaces through innovative design solutions. With a focus on creativity, functionality, and client satisfaction, we specialize in transforming residential and commercial environments into inspiring living and working spaces.
**Position: Telecaller**
**Location**: Madhapur, Hyderabad.
**Responsibilities**:
- **Outbound Calls**: Initiate outbound calls to potential customers to introduce Flow Interio's services and discuss their interior design needs.
- **Lead Generation**: Identify and qualify potential leads through targeted calling campaigns and database management.
- **Appointment Setting**: Schedule appointments for the Sales Executive to meet with interested clients and discuss their requirements in detail.
- **Follow-up Calls**: Follow up with leads to maintain communication, address any questions or concerns, and nurture relationships.
- **Database Management**: Maintain accurate and up-to-date records of calls, leads, and customer interactions in the company's CRM system.
- **Feedback Collection**: Gather feedback from customers regarding their experience with Flow Interio's services and share insights with the sales and marketing teams.
- **Adherence to Scripts**: Adhere to predefined scripts and call guidelines to ensure consistency and professionalism in all interactions.
**Requirements**:
- **Excellent Communication Skills**: Ability to articulate ideas clearly and persuasively over the phone.
- **Sales Aptitude**: Basic understanding of sales principles and techniques, with a focus on lead generation and conversion.
- **Customer Focus**: A customer-centric approach with a genuine desire to understand and fulfill customer needs.
- **Persistence**: Resilience and persistence in pursuing leads and overcoming objections to achieve sales targets.
- **Attention to Detail**: Strong attention to detail in maintaining accurate records and following call scripts.
- **Team Player**: Ability to collaborate effectively with colleagues and contribute to team goals.
**Additional Details**:
- **Training**: Comprehensive training will be provided to familiarize the Telecaller with Flow Interio's services, products, and calling techniques.
- **Targets**: Performance targets will be set to motivate and track progress, with incentives for achieving or exceeding targets.
- **Flexible Schedule**: The Telecaller may be required to work flexible hours to accommodate calling campaigns and reach potential customers at optimal times.
- **Career Growth**: Opportunities for career advancement and skill development within the sales and marketing department.
**Job Types**: Full-time, Fresher
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- tele sales: 1 year (preferred)
**Language**:
- English (preferred)
- Telugu (preferred)
Work Location: In person
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