Client Service Officer

3 weeks ago


Delhi, India Creative Shadows Promotion Pvt. Ltd. Full time

Ensuring a positive and professional client service experience.
- Directing client complaints or complex queries to relevant departments in a timely manner.
- Providing clients with technical assistance on products and services.
- Expediting serious issues to management toward prompt resolution.
- Building positive client relations by checking in regularly and following up on active processes.
- Maintaining client records and documenting processes.
- Identifying potential client services concerns and facilitating proactive intervention steps.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi - 110020, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (required)

**Speak with the employer**
+91 9811991321



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