Front Office Executive

2 weeks ago

Chinniyampalayam Coimbatore Tamil Nadu, India Analytical Technology Laboratory Full time

**Job Title: Front Office Executive**

**Location**: Coimbatore

**Job Type**: Full-time

**Company Overview**: ATL is a leading Testing Laboratory committed to delivering high-quality products/services to our valued customers. We are seeking a dynamic and efficient Front Office Executive to join our team and play a crucial role in maintaining smooth operations at the front desk.

As a Front Office Executive, you will be the face of our company, responsible for providing exceptional customer service, managing administrative tasks, and ensuring efficient communication between various departments. Your primary responsibilities will include:
**1. Customer Handling**:

- Greet and welcome visitors in a professional and friendly manner.
- Address customer inquiries promptly and provide accurate information about our products/services.
- Assist customers with product inquiries, orders, and issue resolution.
- Maintain a positive and helpful attitude to enhance the customer experience.

**2. Test Report Preparation**:

- Receive and record samples for testing in accordance with company protocols.
- Coordinate with the testing department to ensure timely processing of samples.
- Generate detailed test reports based on the results obtained, ensuring accuracy and completeness.
- Organize and maintain test reports in electronic and physical filing systems for easy retrieval.

**3. Document Management**:

- Maintain accurate records of office supplies inventory and place orders as needed.
- Assist in the preparation of documents, presentations, and reports for internal and external meetings.
- Ensure all documents are properly filed and archived according to company policies.

**4. Front Desk Operations**:

- Answer incoming calls, redirecting them as necessary, and taking messages when required.
- Monitor and maintain the cleanliness and organization of the front office area.
- Coordinate with other departments to schedule appointments and meetings.
- Assist in arranging travel accommodations and logistics for staff when needed.

**Qualifications**:

- Bachelor's degree in business administration or related field preferred.
- Proven experience in a customer-facing role, preferably in a similar industry.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Attention to detail and high level of accuracy in data entry and record-keeping.

**Benefits**:

- Competitive salary package
- Health insurance coverage
- Opportunities for career growth and development
- Positive and inclusive work environment

Join our team and be a part of our commitment to excellence in customer service and operational efficiency. If you are passionate about making a difference and thrive in a fast-paced environment, we would love to hear from you.

**How to Apply**:
**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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