Customer Service Executive

3 months ago


Chennai, India Olive Green Consulting Full time

The customer success executive would be responsible for building strong relationships with customers, understand their needs, and provide guidance and support to help them achieve their goals.

Job Responsibilities:
Follow up and close the leads generated by online tools or by the sales team

Relationship Management: Develop and maintain strong relationships with key customers

Account Management: Oversee the overall health and satisfaction of assigned customer accounts, ensuring their ongoing success and identifying opportunities for growth and expansion.

Issue Resolution: Act as a liaison between customers and internal teams, effectively managing and resolving any issues or concerns raised by customers in a timely manner.

Upselling and Cross-selling: Identify opportunities for upselling or cross-selling additional products or services to existing customers, working closely with the sales team to drive revenue growth.

Team Collaboration: Collaborate closely with cross-functional teams, including sales, marketing, product, and support, to ensure a seamless customer experience and align on customer success strategies.

Qualifications:
Experience: 2+ years of experience in customer success roles, preferably in a B2B environment.

Relationship Building: Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships with customers and internal stakeholders.

Problem Solving: Strong problem-solving and analytical skills, with the ability to identify and resolve issues effectively and efficiently.

Top of Form

Location: Chennai( Office -Porur)

SALARY Band: Rs 3-4.5L CTC

Languages
- ideally multilingual as the company has customers in the South and North both

**Salary**: ₹300,000.00 - ₹450,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- Experience: 2+ years of experience in customer success roles, preferably in a B2B environment.

**Speak with the employer**
+91 74117 73002


  • Customer Service Agent

    4 months ago


    Chennai, India Telecaller executive Full time

    New company vacancies permanent job We provide a full time/ part time / job Work time: 9am to 5pm Age limit - 18 to 28 Qualification:10th, 12th, Diploma, ITI, Any Degree, fresher's *INTERESTED PEOPLE SEND ME YOUR RESUME FOOD AND ROOM FREE My whatsapp number Contact no: +91-9652793374 **Job Types**: Full-time, Permanent, part time ,Fresher **Salary**:...


  • Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...


  • Chennai, India Galaxy credit service Full time

    Experience: 0-5 Year(s). Location: Chennai Salary : Rs. 2,00,000 - 5,00,000 P.A. **Job Description**: Role Category : Customer Service/ Call Center/ Bpo Role :Customer Service in Chennai Employment Type: - Select Employment Type - Education UG : Any Graduate PG :Any Postgraduate Doctorate : Doctorate Not Required P.A. Key...


  • Chennai, India True Friend Management Support Service Pvt. Ltd. Full time

    Managing incoming calls and customer service inquiries - Generating sales leads that develop into new customers through outbound calls - Identifying and assessing customer needs to achieve satisfaction - Take the extra mile to engage customers. Establishing a positive rapport with all clients and customers in person or via phone, mail - Addressing...


  • chennai, India FREAKINS Full time

    Customer Service Executive Office Location - Mumbai (Khar Road) Years of Experience - 2 to 4 years Company Description Mumbai-based Freakins is India’s fastest growing Denim Wear brand founded by Shaan Shah and Puneet Sehgal in 2021. The brand focuses on providing a constant variety in fashion with over 35+ categories and 800+ styles, catering to diverse...


  • Chennai, India Galaxy credit service Full time

    Key responsibilities: - Monitoring each trip to make sure it is arriving on time and if there is delay send notifications - Working on making sure all trips are having the tracking link updated and sending notifications to customers for tracking the bus - Handling sending notifications to customers - Help with generating tracking links - Working on...


  • Chennai, India SBI Mutual Fund Full time

    We are looking to hire a Customer Service Executive to bring in excellence in service in Chennai - Tamil Nadu. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.


  • Chennai, India Simho HR service Full time

    Here’s how the job details align with your job preferences.Manage job preferences at any time in your profile. Pay ₹8,086.00 - ₹31,794.63 a month Job type Fresher Full-time **Full job description** Urgent opening with "Customer Support Executive" for manufacturing industry. Exp: - Freshers Location: - Ambattur (Chennai) Job...


  • Chennai, India Galaxy credit service Full time

    Job Title: Customer Experience Executive Location: Chennai Experience: 1-5 Years Industry: Automotive, Automotive Finance, Hospitality / Airlines About Us:We are seeking a passionate and experienced Customer Experience Specialist to join our team. Our company is dedicated to providing exceptional customer experiences in the automotive industry, with a...


  • Chennai, India ESAF Cooperative Full time

    We are looking for Customer Service Executive Field work, Two wheeler and driving license or LLR is must, Loan collection work 12th or any Degree **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly...


  • Chennai, India Simho Hr Service Full time

    **Hiring for KANADA Voice process** **Qualification : 12th, Any degree** **Salary Range - 16000 CTC** **Location - Mount road** **Looking for Fresher, Immediate joiner,** **Dayshift, Work from office** **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift - Fixed shift - Morning...


  • Chennai, India Galaxy credit service Full time

    Walk in Interview Customer Care Executive-International Voice process Qualification - Graduates (Mandate) Excellent Communication in English Experience - Min 1 Yrs Experience Salary Offered - 2.9LPA to 3.5LPA Nature of Work - WFO Benefits - PF, Medical Insurance, Night shift allowance Shifts - Night shifts Skills - International Voice, Technical...


  • Chennai, India Surpassing HR Solutions Pvt Ltd Full time

    Urgent Opening For Customer Service Executive Chennai, Guindy Location;-Chennai, Guiendy **Salary**: - 16k To 18k NTH + PF + ESIC+ FOOD+ Meals job description. Basic Computer Skills - Good English writing and speaking skills - Hindi Speaking must - Ability to work with customers over phone - Ability to manage and work with multiple customers - Ability...


  • Chennai, Tamil Nadu, India Bookwater Full time

    **Role: Customer Support Executive** **Exp: 0-1 Year ( Freshers with good communication also apply)** Responsibilities - Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans. - Handling customer complaints and concerns in a professional manner, working...


  • Chennai, India SITARAM JEWELS Full time

    **Responsibilities**: Develop and nurture long-term relationships with new and existing clients, ensuring their satisfaction and loyalty to Sitaram Jewels. Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests promptly and professionally. Actively engage with clients to understand their preferences, tastes,...


  • Chennai, India Om Innovation call service and Pvt ltd Full time

    Greetings from Om Innovation call service Pvt ltd Work process Airtel DTH ( customer support executive ) Duties - Customer recharge reminder - Customer plan renewal - Customer retention No sales and no target No contact or agreement Working days and Norms - Timing 9:00 am to 6:00 pm 9:30 am to 6:30 pm - One month notice period Contact - HR - Dhamini...


  • Chennai, Tamil Nadu, India Optimum health care Full time

    This is a full-time, on-site role for a Customer service Executive in Chennai. The customer service will be responsible for the day-to-day tasks related to new business development, lead generation, account management, and communication. **Qualifications** - New business development, lead generation, and account management skills - Excellent written and...

  • Service Advisor

    4 months ago


    Pallikaranai, Chennai, Tamil Nadu, India veega service Full time

    We are hiring Service Advisor Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 15,000/- per month + incentives Roles & Responsibilities: - 1. Service Job card preparation. 2. Update work in progress status of the service vehicle to customers on a regular basis. 3. Act...


  • Chennai, Tamil Nadu, India YTPS HR Services Full time

    **Position: Customer Service Executive Responsibilities**: Managing retail operations, including cash, store operations, inventory, and shelf life Managing the store, reporting of its functioning, and merchandising Closing and opening the store Around 1-3 years in Retail Sales Excellent customer service attitude Ability to resolve customer concerns in a...


  • Nandanam, Chennai, Tamil Nadu, India Hire Lab Consultants Private Limited Full time

    Customer Service Executive(Non Voice) - Good English Communication with verbal and written. - Location: Nandanam, Chennai - Day Shift - Salary - Best In Industry. **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Higher Secondary(12th Pass)...